Process Administrator / Estimator

Office Angels; Gloucester; On-site; GBP 30,000 - 35,000; Full time

Job summary

A renowned recruitment agency is seeking a Process Administrator to coordinate deliveries to construction sites throughout the UK. The role involves liaising with customers, factories, and freight partners to ensure smooth operations from arrival to delivery. The ideal candidate has logistics experience, strong customer service skills, and excellent organization and communication capabilities. The position offers a competitive salary, annual bonus, and supportive working environment in which to grow professionally.

Benefits

Competitive salary + annual bonus

25 days' holiday + bank holidays

Up to 6% matched pension

Training and qualifications

Modern office and free parking

Opportunities to grow

Qualifications

• Experience in logistics is essential.
• Strong communication skills are required.
• Excellent attention to detail and prioritization skills are a must.

Responsibilities

• Book and coordinate deliveries with customers and freight companies.
• Prepare delivery notes for incoming orders.
• Update customers on lead times and order progress.
• Track invoices and delivery information.
• Handle customer calls and documentation.

Skills

Logistics experience

Strong customer service skills

Excellent organization

Confident phone manner

Problem-solving attitude

Job description

Process Administrator/ Estimator

Location: Bristol

Salary: 30,000- 35,000

Hours: 35/week

Role Overview

Our client is looking for an organised and customer-focused Process Administrator to coordinate deliveries to construction sites across the UK. You'll liaise with customers, factories, and freight partners to ensure orders run smoothly from arrival to delivery.

Responsibilities

• Book and coordinate deliveries with customers and freight companies.
• Prepare delivery notes for incoming orders.
• Update customers on lead times and order progress.
• Track invoices and delivery information.
• Handle customer calls and documentation.
• Escalate issues when needed and support continuous improvement.

Essential Skills

• Logistics experience.
• Strong customer service and communication skills.
• Excellent organisation, attention to detail, and ability to prioritise.
• Confident phone manner and relationship-building skills.
• Problem-solving, proactive attitude, and teamwork.

Benefits

• Competitive salary + annual bonus.
• 25 days' holiday + bank holidays.
• Up to 6% matched pension.
• Supportive environment, training, and qualifications.
• Modern office, laptop, and free parking.
• Opportunities to grow within the business.

Apply by emailing your CV to (url removed)

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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