Probation Service Officer- Impact Team

Red Snapper Recruitment Limited; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment agency specialized in justice roles is seeking a Probation Services Officer for a temporary role in Bexley PDU. The successful candidate will deliver targeted interventions to support individuals on probation, focusing on behaviour change and engagement. This full-time position offers £18.59 p/h PAYE or £24.48 p/h Umbrella for a 3-month contract with potential extension. Previous probation experience is essential, and training will be provided.

Benefits

£75 retail voucher referral bonus for successful introductions

Qualifications

• Previous experience within the Probation Service.
• Ability to deliver structured, desistance-focused sessions.
• Confident in a fast-paced environment.

Responsibilities

• Deliver targeted interventions to Impact and Reset cases.
• Support engagement and compliance for individuals.
• Maintain records and entries into case management systems.

Skills

Strong communication skills

Ability to build rapport

Organisational skills

Experience with complex needs

Job description

Red Snapper Recruitment is currently seeking a Probation Services Officer to join the National Probation Service's newly established Impact Team within Bexley PDU.

This is an exciting opportunity to support innovative, desistance-focused work with individuals on probation identified as Impact or Reset cases. Unlike traditional offender management roles, this post does not involve holding a standard caseload. Instead, the successful candidate will deliver targeted, short-term interventions aimed at improving engagement, supporting behaviour change, and helping individuals move away from reoffending.

This is a full-time, on-site temporary contract for 3 months, with the possibility of extension. Applicants with any previous probation experience are welcome, and no specialist knowledge of Impact / Reset models is required – training and guidance will be provided.

Job Summary

Location: Bexley PDU, Norwich Place, Bexleyheath, DA6 7ND
Contract Type: Temporary, 3 months (with possibility of extension)
Hours: Full-time, 37 hours per week
Rate: £18.59 p/h PAYE or £24.48 p/h Umbrella
Working Pattern: Fully on-site, Monday to Friday

Key Responsibilities

• Deliver desistance-based, targeted interventions to Impact and Reset cases.
• Work intensively with individuals to support engagement, motivation, and compliance.
• Provide short-term, structured 1:1 sessions focusing on behaviour change, problem solving, and stabilisation.
• Collaborate with primary case managers to support effective sentence plan delivery.
• Offer updates and insights around engagement and progress to assist wider risk and case management.
• Maintain accurate records and ensure timely entries into case management systems.
• Work alongside partner agencies to help address barriers such as housing, substance misuse, mental health, or social needs.
• Support the wider PDU in implementing the new Impact/Reset model.

Essential Requirements

• Previous experience within the Probation Service (any operational PSO experience considered).
• Strong communication skills, with the ability to build rapport and motivate individuals with complex needs.
• Ability to deliver structured, desistance-focused sessions.
• Organised and confident in a fast-paced environment.

Note: job offer is subject to Enhanced security clearance level 1 and pre‑employment checks.

Specialist knowledge of Impact or Reset is not required; these are new models that can be quickly learned.

This role is subject to an Enhanced DBS and probation vetting.

If this role isn't for you but you know someone who may be interested, we offer a £75 retail voucher referral bonus for successful introductions (subject to terms).

RSR Justice is a market-leading recruitment business specialising in delivering high-quality candidates to the criminal justice and rehabilitation sectors.

Red Snapper Recruitment is part of the Red Snapper Group and is an equal opportunities employer.