Proactive Service Scheduler & Coordinator — Gloucester

Assurity Consulting Ltd; Gloucester; On-site; GBP 26,000 - 28,000; Full time

Job summary

A growing consultancy firm in Gloucester is seeking a Scheduler to manage daily appointments and coordinate tasks for field technicians. Ideal candidates will have excellent communication skills and experience in administration or customer service. This role offers great benefits like 25 days of leave, a work birthday bonus, and fully funded training opportunities, making it a perfect fit for those looking to advance in their careers.

Benefits

25 days of annual leave plus options to buy more

Employee Assistance Programme

£250 work birthday bonus

Free on-site parking

Fully funded training and development

Office dog to brighten your day

Qualifications

• Previous scheduling, admin, or customer service experience is advantageous.
• Confident using Excel, email, and scheduling tools.

Responsibilities

• Schedule and coordinate daily appointments for field technicians.
• Communicate with customers via phone and email for confirmations and updates.
• Manage incoming job requests and allocate work efficiently.

Skills

Strong communication skills

Excellent organization

Calm demeanor in fast-paced environments

Tools

Excel

Scheduling software

Job description

A growing consultancy firm in Gloucester is seeking a Scheduler to manage daily appointments and coordinate tasks for field technicians. Ideal candidates will have excellent communication skills and experience in administration or customer service. This role offers great benefits like 25 days of leave, a work birthday bonus, and fully funded training opportunities, making it a perfect fit for those looking to advance in their careers.