Proactive Scheduler: Housing Repairs & Customer Care

Wates; Skelmersdale; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading construction company in Skelmersdale is looking for a proactive Scheduler to manage repair appointments effectively. The role involves coordinating tasks for a responsive repairs team, ensuring excellent service delivery, and maintaining records. Ideal candidates should have scheduling experience, strong organisational skills, and proficiency in scheduling software and Microsoft Office. A commitment to customer service excellence is essential. Join a supportive team environment with opportunities for training and development.

Benefits

Competitive salary

Pension scheme

Training and development opportunities

Supportive team environment

Qualifications

• Experience in scheduling within social housing or property maintenance is essential.
• Excellent organisational and communication skills required.
• Ability to thrive in a fast-paced environment and manage competing priorities.

Responsibilities

• Schedule and allocate repair jobs to operatives based on availability.
• Liaise with tenants and contractors to confirm appointments.
• Monitor job progress and update systems.

Skills

Scheduling experience

Organisational skills

Communication skills

Customer-focused approach

Proficiency in scheduling software

Tools

Microsoft Office

Job description

A leading construction company in Skelmersdale is looking for a proactive Scheduler to manage repair appointments effectively. The role involves coordinating tasks for a responsive repairs team, ensuring excellent service delivery, and maintaining records. Ideal candidates should have scheduling experience, strong organisational skills, and proficiency in scheduling software and Microsoft Office. A commitment to customer service excellence is essential. Join a supportive team environment with opportunities for training and development.