Proactive Digital Support Analyst – Desktop & End-User

NHS Scotland; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading healthcare organization in Scotland is seeking an experienced Technical Analyst to provide customer-focused digital support across desktop and end-user devices. The role includes packaging and deploying applications, as well as enhancing eHealth infrastructure. Candidates should demonstrate relevant technical skills and customer engagement abilities. This position supports a diverse workforce and encourages applications from all community sections, aiming to foster an inclusive working environment.

Benefits

Inclusive culture

Diverse workforce

Forces Friendly Employer

Qualifications

• Experience as a Technical Analyst is required.
• Demonstrable skills in customer engagement.
• Relevant skills in technology are essential.
• Digital experience is needed in the specialist area.

Responsibilities

• Deliver customer-focused digital support for desktop and end-user devices.
• Package and deploy applications and enhance eHealth infrastructure.
• Participate in rotational system covering various physical sites.

Skills

Technical Analyst experience

Customer engagement skills

Relevant technical skills

Digital experience in specialist area

Job description

A leading healthcare organization in Scotland is seeking an experienced Technical Analyst to provide customer-focused digital support across desktop and end-user devices. The role includes packaging and deploying applications, as well as enhancing eHealth infrastructure. Candidates should demonstrate relevant technical skills and customer engagement abilities. This position supports a diverse workforce and encourages applications from all community sections, aiming to foster an inclusive working environment.