Pro Desk: Customer Service & Sales Expert

Home Depot; Glastonbury; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Glastonbury seeks a Pro Customer Service/Sales Team member to enhance the experience for professional customers. Responsibilities include supporting the customer journey, driving sales through product knowledge, and collaborating with team members. Ideal candidates will possess bilingual communication skills and a strong commitment to customer service. The role is vital in maintaining store standards and ensuring project success for contractors and commercial clients.

Qualifications

• Bilingual communication skills may be preferred based on customer need.

Responsibilities

• Deliver exceptional experience for professional customers including contractors and commercial clients.
• Drive sales by leveraging product knowledge and tailored recommendations.
• Meet monthly sales goals and maintain a clean and organized environment.

Job description

A leading home improvement retailer in Glastonbury seeks a Pro Customer Service/Sales Team member to enhance the experience for professional customers. Responsibilities include supporting the customer journey, driving sales through product knowledge, and collaborating with team members. Ideal candidates will possess bilingual communication skills and a strong commitment to customer service. The role is vital in maintaining store standards and ensuring project success for contractors and commercial clients.