Private Patient Growth & Relationship Manager

Ramsay Health Care; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading private healthcare provider in Nottingham is seeking a Private Patient Account Manager for a fixed-term contract. The candidate will develop and deliver business strategies to increase revenue from self-pay and insured customers. Key responsibilities include maximizing appointment conversion rates and building strong relationships with stakeholders. Ideal candidates will possess customer service experience and be confident in engaging with various organizations. Benefits include generous leave, pension contributions, and private medical cover.

Benefits

25 Days Leave + Bank Holidays

Private Pension with employer match

Private Medical Cover

Free Training and Development

Cycle2Work scheme

Employee Assistance Programme

Qualifications

• Proven track record in customer relationship management and business development.
• Tenacious in identifying sales and business development growth opportunities.
• Passion for delivering excellent customer experience.

Responsibilities

• Develop a business growth strategy for revenue generation.
• Maximise conversion from outpatient appointment to procedure.
• Support capacity utilisation of Consultant appointments.

Skills

Sales and customer service experience

Understanding of marketing

Confident in stakeholder engagement

Strong interpersonal skills

Effective communication skills

Proficient in MS 365

Job description

A leading private healthcare provider in Nottingham is seeking a Private Patient Account Manager for a fixed-term contract. The candidate will develop and deliver business strategies to increase revenue from self-pay and insured customers. Key responsibilities include maximizing appointment conversion rates and building strong relationships with stakeholders. Ideal candidates will possess customer service experience and be confident in engaging with various organizations. Benefits include generous leave, pension contributions, and private medical cover.