Private Members Club Cloakroom Host & Concierge

Maison Estelle; City of Westminster; On-site; GBP 20,000 - 27,000; Full time

Job summary

A private members’ club in the heart of Mayfair is looking for a Cloakroom Attendant to manage members' items efficiently. You’ll be responsible for tagging, storing, and returning items while ensuring a secure environment. The ideal candidate has experience in hospitality, excels in communication, and has a keen eye for detail. Join a supportive team committed to creating a unique member experience, complete with generous perks and a positive culture.

Benefits

Biannual company socials

Exclusive staff rates and F&B discounts

Birthday day off

Meals during shifts

Pension and health cash plan

28 days holiday increasing with service

Recommend-a-friend bonus scheme

Qualifications

• Experience as a Cloakroom Attendant in a busy environment is a plus.
• Able to identify mistakes and ask for clarification if needed.
• Good at managing time and prioritizing tasks during busy times.

Responsibilities

• Tagging and issuing tickets for checked items in the cloakroom.
• Safely storing items correctly without mixing them up.
• Returning items to members based on matching tickets.
• Monitoring items until they are returned by members.
• Reporting lost items or suspicious activity to management and security.
• Welcoming members and providing necessary information.
• Acting as an ambassador for the member's club.
• Maintaining good communication with all departments.

Skills

Attention to detail

Excellent time-management skills

Excellent communication skills

Strong command of English

Passion for hospitality

Job description

A private members’ club in the heart of Mayfair is looking for a Cloakroom Attendant to manage members' items efficiently. You’ll be responsible for tagging, storing, and returning items while ensuring a secure environment. The ideal candidate has experience in hospitality, excels in communication, and has a keen eye for detail. Join a supportive team committed to creating a unique member experience, complete with generous perks and a positive culture.