Private Client Travel Concierge

GXO Logistics, Inc.; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading travel agency in the UK is seeking a Customer Service Representative to provide exceptional, personalized service. This role involves building client relationships, achieving sales goals, and designing custom travel itineraries. Ideal candidates will have previous travel and luxury retail experience. In addition to a supportive work environment, benefits include a pension plan and annual leave. Join the team and make a meaningful impact through high-quality client engagements.

Benefits

Company pension plan

25 days annual leave

Discounted trips

Discounted gym membership

Life assurance

Enhanced paid parental leave

Employee Assistance Program

£1,000 recruitment referral bonus

Cycle to work scheme

Season ticket loans

Regular social events

Responsibilities

• Provide exceptional customer service and build client relationships.
• Achieve sales goals through client sales meetings and follow-up.
• Design bespoke travel itineraries for clients.
• Manage financial aspects of bookings and ensure accuracy.
• Collaborate with internal departments for a seamless booking process.

Skills

Previous travel experience

Luxury retail experience

Tools

CRM

Amadeus procedures

Job description

A leading travel agency in the UK is seeking a Customer Service Representative to provide exceptional, personalized service. This role involves building client relationships, achieving sales goals, and designing custom travel itineraries. Ideal candidates will have previous travel and luxury retail experience. In addition to a supportive work environment, benefits include a pension plan and annual leave. Join the team and make a meaningful impact through high-quality client engagements.