Prison Support - HMP Littlehey

HM Prison and Probation Service (HMPPS); Hartford; On-site; GBP 30,000; Full time

Job summary

A government agency managing prisons is seeking individuals for the Operational Support Grade role. This position involves supporting the daily operations in a busy prison environment. Responsibilities include overseeing security, managing deliveries, and monitoring communications. No formal qualifications needed, but strong communication skills and the ability to remain calm under pressure are essential. The role offers training and career development opportunities.

Benefits

25 days annual leave, increasing to 30

Civl Service pension scheme

Cycle to Work scheme

Retail discounts

Qualifications

• No formal qualifications required.
• Ability to communicate effectively is crucial.
• Common sense and good judgement are necessary.

Responsibilities

• Support the day-to-day running of the prison.
• Manage deliveries and supervise visitors.
• Monitor CCTV and phone calls.

Skills

Good communication

Calm under pressure

Team player

Job description

Prison Support Role

HMP Littlehey

£29,432

His Majesty’s Prison and Probation Service.

An extraordinary job. Done by someone like you.

As an Operational Support Grade, you will play a key part in supporting the day-to-day running of a busy prison. You will be part of a supportive team doing all sorts of things – from security and searches at the gate, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. It’s a varied and active job involving tasks which combine some desk duties with more physical tasks such as lifting, carrying and walking to escort vehicles across the prison grounds.

Someone like you

You don’t need any qualifications to do this job, but if you are a good communicator and can keep calm under pressure, this fast-paced role could be the start of a successful career for you.

Helping to keep a prison running smoothly and safely you will have good judgement and common sense, and, above all, be a great team player.

As an OSG, you will work a variety of shifts, including weekend and night shifts, to keep things running.

An extraordinary job

In this unique career, you’ll have the opportunity to protect the public and make an impact on lives by supporting the important work happening daily in our prisons.

Unlike our prison officers, your contact with prisoners is limited, although depending on the particular prison you may interact with prisoners occasionally.

The OSG role will give you significant knowledge and experience of how a prison operates. It can provide opportunities to move into other prison jobs, including opportunities to apply for the OSG to Prison Officer conversion scheme.

What You Can Expect From Us

You’ll be given great training and opportunities for progression and development.

In Addition To Your Base Pay, You Will Receive

• annual leave is 25 days on appointment and will increase to 30 days after 10 years’ service (calculated on a pro‑rata basis)
• 9 days bank, public and privilege holidays
• access to a paid Level 2 apprenticeship in customer service
• access to the generous Civil Service pension scheme season ticket loans, retail discounts, an Employee Assistance Programme and a Cycle to Work scheme

If this sounds like you, apply now.