Prison Operations Support — Gate Security & Logistics

HM Prison and Probation Service (HMPPS); Broughton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A UK governmental agency is seeking an Operational Support Grade to contribute to the daily operations of a busy prison. This full-time role involves supporting a range of activities including security searches, managing deliveries, supervising visitors, and monitoring CCTV. Ideal candidates should possess good communication and judgement skills, while no formal qualifications are required. The role features a variety of shifts, including weekends and nights.

Benefits

25 days annual leave increasing to 30 after 10 years

9 bank and public holidays

Access to a paid Level 2 customer service apprenticeship

Participation in Civil Service pension scheme

Season ticket loans

Retail discounts

Employee Assistance Programme

Cycle to Work scheme

Qualifications

• No formal qualifications are required.
• Ability to communicate effectively and work well in a team.
• Remain calm under pressure with sound judgement.

Responsibilities

• Support day-to-day running of the prison.
• Perform security searches at the gate.
• Manage deliveries and supervise visitors.
• Monitor phone calls and CCTV activity.
• Carry out desk duties and physical tasks.
• Work a variety of shifts, including weekends and nights.

Skills

Good communication

Calm under pressure

Team player

Good judgement

Common sense

Job description

A UK governmental agency is seeking an Operational Support Grade to contribute to the daily operations of a busy prison. This full-time role involves supporting a range of activities including security searches, managing deliveries, supervising visitors, and monitoring CCTV. Ideal candidates should possess good communication and judgement skills, while no formal qualifications are required. The role features a variety of shifts, including weekends and nights.