Prison Officer - HMP Highpoint

Hmp Highpoint; Swaffham; On-site; GBP 37,000 - 41,000; Full time

Benefits offered by this job

25 days' holiday

Childcare vouchers

Season ticket loans

Retail discounts

Employee Assistance Programme

Cycle to Work scheme

Job summary

His Majesty's Prison and Probation Service in Swaffham, Norfolk, is seeking a Prison Officer for HMP Highpoint. The role involves protecting the public, building constructive relationships with offenders, and working various shifts, including weekends.

You will join a dedicated team in a unique prison environment, contributing to safety and outcomes for those in custody. A strong sense of integrity, empathy, and excellent communication skills are essential to support colleagues and deliver

Qualifications

• Integrity and strength of character are essential.
• Empathy and clear communication are required.
• Ability to work as part of a team in a challenging environment.
• Willingness to work varied shifts and weekends.

Responsibilities

• Protect the public and positively impact lives within a fast-paced environment.
• Build constructive, professional relationships with offenders to support rehabilitation.
• Work as part of a team to keep the prison, offenders, and colleagues safe.

Skills

Integrity

Empathy

Communication skills

Teamwork

Job description

Prison Officer - HMP Highpoint

Date: 2026-10-03

Location: Swaffham, Norfolk, GB, PE37 7

Closing Date: 2027-01-03T15:01:33.527

Organisation: His Majesty's Prison and Probation Service

An extraordinary job. Done by someone like you. Prison officer opportunities HMP Highpoint £36,928 - £41,334

Prison officers protect the public and help to make a positive impact on people's lives. If you have the integrity, skills and strength of character we're looking for, this fast-paced role could be the start of a successful career. No two days or situations are ever the same. And, as you gain experience, you'll find a range of opportunities to grow and develop into.

Someone like you

There's no such thing as a typical prison officer. Our people come from different walks of life, just like the offenders they work with. Whether you're a parent, a teacher, have worked in retail or the armed forces, you'll have developed the empathy, self-confidence and great communication skills we expect.

No matter the challenge, you'll take the time to build constructive, positive and professional relationships with offenders who could be at the lowest point in their lives.

Teamwork plays a vital role in this environment, so you'll need to be fully committed to supporting your colleagues and understand the importance of acting as one team to keep the prison, offenders and everyone who works here safe.

You will be required to work various shifts and weekends.

An extraordinary job

In this unique career, you'll have the opportunity to carry out many different roles in any one day. One minute you're a peacekeeper, the next you're a counsellor or a teacher. You'll work directly with prisoners in a unique environment, helping to protect the public and make a positive impact.

What you can expect from us

• Great training and opportunities for progression and development - including the chance to specialise in different areas.
• A good salary to look forward to.
• 25 days' holiday allowance each year.
• Childcare vouchers, season ticket loans, retail discounts.
• Employee Assistance Programme and Cycle to Work scheme.

The rewards aren't all you'll gain from a role in the prison service. There's the sense of achievement you feel when you've helped an offender to get their life back on track - the kind of experience you simply won't find anywhere else.