Prison Offender Manager

Serco Group Plc; Wigston; On-site; GBP 30,000; Full time

Job summary

A leading public services company in the UK is seeking dedicated individuals for the role of Prison Offender Manager. This position involves assessing and managing high-risk offenders while encouraging their rehabilitation and reintegration into society. Ideal candidates should possess strong decision-making and communication skills. The role offers regular hours with occasional bank holidays, providing a unique opportunity to make a real impact in the lives of others.

Benefits

Pension up to 6%

Employee Assistance Programme

Diversity and inclusion initiatives

Discounts on major brands through Serco benefits portal

Qualifications

• Passionate about helping people break free from cycles of offending.
• Able to manage high-risk offenders with effective sentence plans.
• Experience in rehabilitation and offender management processes.

Responsibilities

• Assess and manage high-risk offenders effectively.
• Develop and implement effective sentence plans.
• Support probation officers in managing high-risk cases.
• Encourage prisoners to engage in rehabilitation programs.

Skills

Strong decision-making skills

Communication skills

Experience working with diverse communities

Understanding of the criminal justice system

Job description

HMP Fosse Way is one of the newest prisons in the UK, specifically designed to prioritize education, training, and employment opportunities for prisoners upon their release. Our ultimate goal is to equip inmates with new skills and qualifications that will enable them to secure meaningful employment in key industries upon reintegration into society. As a Prison Offender Manager, you will play a vital role in supporting this mission, helping offenders build a better future for themselves and reducing reoffending rates.

This is a rewarding career where you will work in a dynamic environment where no two days are the same. You will build meaningful professional relationships with both prisoners and staff while collaborating with agencies and specialists to ensure effective rehabilitation.

Responsibilities

Your responsibilities will include assessing and managing high-risk offenders, developing and implementing effective sentence plans, and supporting probation officers in managing high-risk cases. You will also attend parole hearings, conduct risk assessments, and contribute to offender management meetings. A key part of your role will be encouraging prisoners to engage in education and rehabilitation programs, helping them gain the skills they need to successfully reintegrate into society.

This role offers a Monday to Friday schedule with flexible shift patterns, as well as the need to work occasional bank holidays.

This is a non-operational role with regular prisoner-facing responsibilities.

Qualifications

We are looking for individuals with strong decision-making and communication skills who are passionate about helping people break free from cycles of offending.

Experience working with diverse communities and complex situations is essential, as is a good understanding of the criminal justice system and offender management processes.

All candidates are subject to security and identity checks prior to taking up post.

Why Serco

• A place you can make an impact - We look after around 5,000 prisoners in our prisons and have been in the business for 25 years, employing 2,000 colleagues in our six custodial contracts so you can guarantee you’ll be delivering an essential service that touches people's lives.
• A place you can count on
• Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
• A place for you
• We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer

• Pension up to 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
• A safe and supportive culture
• A company passionate about diversity and inclusion

LE18 4TN Salary: £30,000

Are you ready to take on a career where every day is a chance to change lives? We are looking for dedicated, resilient, and motivated individuals to join us as Prison Offender Managers, a role that goes beyond supervision to truly rehabilitate, support, and transform lives, Disability Confident.

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .