Prison Offender Manager

Serco Limited; Leicester; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading corrections service provider in the UK is seeking individuals for the role of Prison Offender Manager. This position focuses on rehabilitating and supporting prisoners to reintegrate into society. Candidates will assess and manage high-risk offenders, and help develop effective sentence plans. The role promotes meaningful engagement with prisoners, facilitating education and rehabilitation programs. This position offers a Monday to Friday schedule with flexible shifts and requires collaboration with various agencies.

Benefits

Pension up to 6%

Employee Assistance Programme

Diversity and inclusion initiatives

Discounts with major high street brands

Responsibilities

• Assess and manage high-risk offenders.
• Develop and implement effective sentence plans.
• Support probation officers in managing high-risk cases.

Skills

Strong decision-making and communication skills

Experience working with diverse communities

Good understanding of the criminal justice system

Job description

Serco Limited

Location: HMP Fosseway, LE18 4TN

Salary: £30,000

Are you ready to take on a career where every day is a chance to change lives? We are looking for dedicated, resilient, and motivated individuals to join us as Prison Offender Managers, a role that goes beyond supervision to truly rehabilitate, support, and transform lives.

HMP Fosse Way is one of the newest prisons in the UK, specifically designed to prioritize education, training, and employment opportunities for prisoners upon their release. Our ultimate goal is to equip inmates with new skills and qualifications that will enable them to secure meaningful employment in key industries upon reintegration into society. As a Prison Offender Manager, you will play a vital role in supporting this mission, helping offenders build a better future for themselves and reducing reoffending rates.

This is a rewarding career where you will work in a dynamic environment where no two days are the same. You will build meaningful professional relationships with both prisoners and staff while collaborating with agencies and specialists to ensure effective rehabilitation.

Your responsibilities will include assessing and managing high‑risk offenders, developing and implementing effective sentence plans, and supporting probation officers in managing high‑risk cases. You will also attend parole hearings, conduct risk assessments, and contribute to offender management meetings. A key part of your role will be encouraging prisoners to engage in education and rehabilitation programmes, helping them gain the skills they need to successfully reintegrate into society.

This role offers a Monday to Friday schedule with flexible shift patterns, as well as the need to work occasional bank holidays.

This is a non‑operational role with regular prisoner‑facing responsibilities. If you are ready to take on a challenging yet highly rewarding career, apply now and be part of a team that is shaping the future of rehabilitation and reducing reoffending in the UK.

What You Need to Succeed

• Strong decision‑making and communication skills
• Experience working with diverse communities and complex situations
• Good understanding of the criminal justice system and offender management processes

All candidates are subject to security and identity checks prior to taking up post.

Why Serco

• A place you can make an impact – We look after around 5,000 prisoners in our prisons and have been in the business for 25 years, employing 2,000 colleagues in our 6 custodial contracts so you can guarantee you’ll be delivering an essential service that touches people’s lives.
• A place you can count on
• Our diverse UK‑wide operations offer unrivalled opportunities to learn and develop. You’ll be able to broaden your experience and apply your skills in new ways.
• A place for you
• We are a motivated team who will encourage you and help you to succeed. You’ll have the resources you need to do your job in a diverse and supportive environment.

What we offer

• Pension up to 6%
• Employee Assistance Programme
• Chance to contribute to innovation in public services
• A company passionate about diversity and inclusion
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
• A safe and supportive culture
• A company passionate about diversity and inclusion