Prison Offender Manager

Serco Limited; East Midlands; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading rehabilitation services provider in the UK is seeking a Prison Offender Manager to support and rehabilitate offenders. In this role, you will manage high-risk cases, develop sentence plans, and encourage prisoners to pursue education and rehabilitation programs. With a Monday to Friday schedule and occasional bank holidays, this rewarding position offers an opportunity to make a significant impact in reducing reoffending rates.

Benefits

Pension up to 6%

Employee Assistance Programme

Access to Serco benefits portal for discounts

Safe and supportive work culture

Opportunities for innovation in public services

Qualifications

• Strong decision-making and communication skills are essential.
• Experience working with diverse communities and complex situations is required.
• Good understanding of the criminal justice system and offender management processes.

Responsibilities

• Assess and manage high-risk offenders.
• Develop and implement effective sentence plans.
• Support probation officers in managing high-risk cases.
• Conduct risk assessments and attend parole hearings.
• Encourage prisoners to engage in education and rehabilitation programs.

Skills

Decision-making skills

Communication skills

Experience with diverse communities

Understanding of criminal justice system

Job description

Location: HMP Fosseway - LE18 4TN
Salary: £30,000

Are you ready to take on a career where every day is a chance to change lives? We are looking for dedicated, resilient, and motivated individuals to join us as Prison Offender Managers, a role that goes beyond supervision to truly rehabilitate, support, and transform lives.

HMP Fosse Way is one of the newest prisons in the UK, specifically designed to prioritize education, training, and employment opportunities for prisoners upon their release. Our ultimate goal is to equip inmates with new skills and qualifications that will enable them to secure meaningful employment in key industries upon reintegration into society. As a Prison Offender Manager, you will play a vital role in supporting this mission, helping offenders build a better future for themselves and reducing reoffending rates.

This is a rewarding career where you will work in a dynamic environment where no two days are the same. You will build meaningful professional relationships with both prisoners and staff while collaborating with agencies and specialists to ensure effective rehabilitation.

Your responsibilities will include assessing and managing high-risk offenders, developing and implementing effective sentence plans, and supporting probation officers in managing high‑risk cases. You will also attend parole hearings, conduct risk assessments, and contribute to offender management meetings. A key part of your role will be encouraging prisoners to engage in education and rehabilitation programs, helping them gain the skills they need to successfully reintegrate into society.

This role offers a Monday to Friday schedule with flexible shift patterns, as well as the need to work occasional bank holidays.

This is a non‑operational role with regular prisoner‑facing responsibilities. If you are ready to take on a challenging yet highly rewarding career, apply now and be part of a team that is shaping the future of rehabilitation and reducing reoffending in the UK.

What You Need to Succeed:

We are looking for individuals with strong decision‑making and communication skills who are passionate about helping people break free from cycles of offending. Experience working with diverse communities and complex situations is essential, as is a good understanding of the criminal justice system and offender management processes.

All candidates are subject to security and identity checks prior to taking up post.

Why Serco

• A place you can make an impact- We look after around 5,000 prisoners in our prisons and have been in the business for 25 years, employ 2,000 colleagues in our 6 custodial contracts so you can guarantee you'll be delivering an essential service that touches people's lives.
• A place you can count on- Our diverse UK‑wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways.
• A place for you- We are a motivated team who will encourage you and help you to succeed. You'll have the resources you need to do your job in a diverse and supportive environment.

What we offer

• Pension up to 6%
• Employee Assistance Programme
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• A Serco benefits portal offering a wide range of discounts for major high street brands in Retail, Leisure & Hospitality
• A safe and supportive culture
• A company passionate about diversity and inclusion