Prison Family Engagement Lead

Prison Advice and Care Trust; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A respected charity organization in the United Kingdom seeks a dedicated individual to lead family engagement services at HMP The Verne and HMP Portland. This role involves delivering family-focused casework, managing the Visits Centre to ensure a positive visitor experience, and promoting the well-being of prisoners and their families. Ideal candidates will demonstrate strong organizational and interpersonal skills, and have experience working in a multi-agency environment. A commitment to safeguarding and excellent customer service are essential.

Qualifications

• Experience with prisoners and their families in multi-agency environments.
• Ability to manage demanding workloads.
• Knowledge of safeguarding and child protection practices.

Responsibilities

• Lead delivery of family engagement services.
• Manage the Visits Centre and staff for a positive visitor experience.
• Deliver family-focused casework including advocacy and assessments.

Skills

Coordination of broad services

Customer service skills

Excellent IT skills

Organizational skills

Interpersonal communication

Job description

A respected charity organization in the United Kingdom seeks a dedicated individual to lead family engagement services at HMP The Verne and HMP Portland. This role involves delivering family-focused casework, managing the Visits Centre to ensure a positive visitor experience, and promoting the well-being of prisoners and their families. Ideal candidates will demonstrate strong organizational and interpersonal skills, and have experience working in a multi-agency environment. A commitment to safeguarding and excellent customer service are essential.