Print Shop Manager: Large-Format & Operations Leader

ABC Imaging; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

ABC Imaging in Greater London is seeking a proactive on-site Print Shop Manager with strong printing industry experience, including large format printing. You will lead day-to-day shop operations and ensure seamless production workflows.

Ideal candidates have 3–5 years in a related field, proven leadership, and superb customer service skills, with hands-on knowledge of equipment and materials and the ability to manage multiple tasks while meeting deadlines.

Qualifications

• High school diploma or equivalent.
• At least 3–5 years’ experience in a related field.
• Experience with Grand Large Format Printing.
• Strong leadership ability to motivate employees.
• Superior customer service ability and experience with customers face-to-face or over the phone.
• Ability to communicate effectively when delegating work and explaining procedures.
• Expert knowledge of equipment and materials.
• Ability to speak knowledgeably about department capability to clients.
• Highly developed organizational ability.
• Ability to handle multiple tasks without losing focus.

Responsibilities

• Partners with shop and remote leadership to provide administrative and managerial support for the designated shop.
• Assists Shop Manager in organizing the shop workforce during regular hours or in extra-hour situations.
• Monitors jobs in production and communicates with production and graphics specialists about instructions, proofs, and shipping.
• Contacts clients with questions on specifications or print job details submitted.
• Ensures all project deadlines are met and budgets adhered to.
• Trains shop staff on production procedures and techniques.
• Ensures equipment is maintained and upgrades are recommended to increase productivity.
• Manages inventory and organization of supplies.
• Resolves customer escalations professionally.
• Fills in for various departments as needed.
• Other duties as assigned.

Skills

Leadership

Customer service

Communication

Organization

Multitasking

Education

High school diploma or equivalent

Job description

ABC Imaging in Greater London is seeking a proactive on-site Print Shop Manager with strong printing industry experience, including large format printing. You will lead day-to-day shop operations and ensure seamless production workflows.

Ideal candidates have 3–5 years in a related field, proven leadership, and superb customer service skills, with hands-on knowledge of equipment and materials and the ability to manage multiple tasks while meeting deadlines.