Print Production Field Service Engineer

Taylor Higson; Slough; Remote; GBP 34,000 - 40,000; Full time

Job summary

A global equipment business is seeking an experienced Field Service Engineer to support and maintain toner-based production print equipment across the UK. The role includes installation, troubleshooting, and providing technical support. Candidates should have experience in the digital printing industry and strong technical skills. The position offers a competitive salary up to £40,000 with a 10% bonus, private health, company car allowance, and more.

Benefits

10% bonus

Company car/allowance

Private health

Life assurance

Qualifications

• Proven experience as a Field Service Engineer in digital printing.
• Strong technical and fault-finding skills.
• Ability to work independently and manage a flexible schedule.

Responsibilities

• Install, maintain, and repair a range of production print equipment.
• Act as a point of escalation for the department.
• Provide on-site technical support and training.

Skills

Technical and electro-mechanical fault-finding

Problem-solving abilities

Customer service skills

Communication skills

Education

HNC in Mechanics or Electrical Engineering

Tools

Toner-based production print equipment

Job description

Field Service Engineer - Production Print - Slough

Industry competitive salary up to £40,000 package including 10% bonus, company car/allowance, private health, life assurance, and more.

Home based with UK coverage.

We’re working with a global equipment business who specialise in the field of imaging, information, and document solutions. Due to continued growth and success, they’re seeking an experienced Field Service Engineer to join their service team.

The Role

• Install, maintain, and repair a range of equipment, primarily toner-based production print equipment
• Act as a general point of escalation within the department
• Diagnose and troubleshoot technical issues, providing timely and effective solutions
• Monitor remote reporting software, pre-empting breakdowns and arranging maintenance proactively
• Provide on-site technical support and training to customers
• Maintain accurate records of service activities, including job reports and inventory management
• Collaborate with the technical support service agents and other team members to elevate and resolve complex issues
• Stay updated with the latest technological advancements and product updates

The Person

• Proven experience as a Field Service Engineer or similar within the digital printing industry within another capital equipment business, ideally with experience of toner-based equipment such as Xerox Iridesse, Xerox Versant, Canon imagePRESS, Konica Minolta AccurioPress, Ricoh Pro Series, HP Indigo 7800/12000, Sharp Pro Series or similar
• HNC in Mechanics or Electrical Engineering, or experience based equivalent
• Strong technical and electro‑mechanical fault‑finding skills
• Excellent problem‑solving abilities and attention to detail
• Outstanding customer service skills with the ability to communicate effectively
• Ability to work independently and manage a flexible schedule
• Valid driving licence and willingness to travel

Salary & Benefits

An industry competitive salary plus package including car/car allowance, 10% bonus, private health, life assurance, enhanced pension contributions, and more, is on offer for this hire.

This role is an urgent hire, please get in touch for immediate consideration.