Principal - Technical Integration Services

Korn Ferry; Camden Town; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global consulting firm is looking for a Principal in Technical Integration Services to manage integrations of digital products with 3rd-party platforms. Successful candidates will have extensive experience in API-based integrations, a Bachelor's degree in a technical field, and knowledge of Workday and SAP SuccessFactors. This role involves supporting clients through implementation and working collaboratively with internal teams.

Qualifications

• Extensive experience implementing API-based integrations for HRIS platforms.
• High-level knowledge of Recruitment and Talent Management.
• Certification with Workday HCM modules preferred.
• Ability to balance customer demands with revenue objectives.
• Strong knowledge of both Workday and SuccessFactors integration configurations.

Responsibilities

• Support integration of company platforms with client systems.
• Create documentation for integrations and applications.
• Develop implementation plans for client requirements.
• Assess client IT environments for compliance with company standards.
• Collaborate with client teams for integration requirements.

Skills

Communication skills

Customer focus

Team collaboration

Adaptability

Negotiating skills

Detail-oriented

Education

Bachelor's Degree in Computer Science or Engineering

Tools

Workday

SAP SuccessFactors

Salesforce

MS Dynamics

Oracle HCM

Amazon AWS

Google Cloud

Microsoft Azure

Job description

The Principal within Technical Integration Services is responsible for managing multiple integrations of Korn Ferry Digital products with client 3rd‑party platforms. The portfolio comprises packaged solutions for SAP SuccessFactors, Workday, and other large ATS/HRIS systems. The Principal serves as the client‑facing implementation team member who assists clients throughout the implementation process. The role reports directly to the VP, Technical Integration Services, and is a member of the Global Support Team.

Responsibilities

• Support the integration of Korn Ferry Digital platforms with client 3rd‑party platforms (e.g., HRIS platforms, SAML 2.0‑based IDP, Workday, SAP SuccessFactors).
• Create and maintain best‑practice documentation for integrations and apps with third‑party platforms for implementation and deployment.
• Support the implementation of Korn Ferry Built‑On Workday Apps in client Workday environments to ensure successful deployment and alignment with Workday processes.
• Collaborate with the Korn Ferry client team, clients, and System Integration Partners to review and assess functional and technical integration requirements.
• Develop an implementation plan to address integration requirements and support implementation work.
• Assess client IT environments against Korn Ferry technical and security requirements and recommend necessary configuration updates.
• Stay current on advancements from Korn Ferry product teams related to packaged integrations.
• Partner with Client Advocacy Solution Success Architects to:
  • Enable and support the SSA team with technology integration and architecture questions impacting our solutions/product strategies for clients.
• Promote a positive working environment.
• Perform other duties as prescribed by the VP, Technical Integration Services.

Qualifications

• Bachelor’s Degree in Computer Science, Engineering, or a related field.
• High‑level knowledge of multiple business areas and domains including Recruitment and Talent Management.
• Certification with Workday HCM modules, including configuration and implementation; Built‑On Workday app and Workday Query Language (WQL) expertise are highly desired.
• Extensive experience implementing and/or deploying API‑based integrations for HRIS platforms.
• Ability to balance customer demands with aggressive revenue and profitability objectives.
• Experience with Workday and/or SuccessFactors integration configurations (e.g., Workday Orchestrate, Built‑On Workday, SAP BTP).
• Willingness to roll up one’s sleeves and assist wherever needed.
• Team player who collaborates across the organization to continuously improve customer service.
• Excellent communication skills and composure under pressure.
• Strong knowledge of Workday, Salesforce, MS Dynamics, Oracle HCM, and SAP SuccessFactors HCM platforms.
• Proficiency with Amazon AWS, Google Cloud, and Microsoft Azure.

Key Competencies

• Ability to work well under pressure and manage conflict effectively.
• Capability to work independently and in teams, prioritize, and follow up on all commitments.
• Customer focus and strong client service skills.
• Detail‑oriented; produces accurate reports and plans.
• Interpersonal and communication skills.
• Flexibility and adaptability.
• Business acumen.
• Negotiating skills.
• Influencing skills.
• Relationship management.

Product Areas

• Organizational Strategy
• Assessment and Succession
• Talent Acquisition
• Leadership and Professional Development
• Sales and Service
• Total Rewards

About Korn Ferry

Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business, synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. Our global consulting practice is complemented by Korn Ferry Digital, a scaled product business unit that develops and sells a suite of talent products and HR technology, supporting clients across six solution areas: Organizational Strategy, Assessment and Succession, Talent Acquisition, Leadership and Professional Development, Sales and Service, and Total Rewards.