Principal System Architect

Sky; Swansea; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading media and telecommunications company is looking for a seasoned technology architect in Swansea, UK. This role focuses on defining and executing the technology roadmap within an agile environment. You will work closely with engineering teams, ensuring system architecture aligns with business strategies. Ideal candidates will have a proven track record in technology architecture, strong communication skills, and significant experience in engineering roles. The position supports a hybrid working model and offers an attractive benefits package.

Benefits

Sky Q TV service

Exclusive Sky Glass rate

Generous pension

Private healthcare

Discounted mobile and broadband

Wide range of VIP rewards

Qualifications

• Experience working within an agile framework at scale.
• Strong and close communication skills with stakeholders.
• Deep understanding and experience of technology architecture.
• Broad technology experience across various architectural domains.
• Significant experience in a senior architecture or engineering role.
• Experience in customer engagement and commerce domains.

Responsibilities

• Define enabler features to drive the technology roadmap.
• Own the technology strategy and vision for the agile release train.
• Engage with architecture and engineering teams for consensus.
• Ensure system architecture is ready for PI planning.
• Support breakdown of capabilities into features.

Skills

Agile framework experience

Strong communication skills

Technology architecture understanding

Collaboration with stakeholders

Systems engineering design background

Experience in customer relationship management systems

Job description

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

This role sits within Enablement Platforms in UK&I Technology reporting into the Head of Software Engineering.

What you’ll do

• Define enabler features to drive the technology roadmap for your agile release train.
• Own the technology strategy and vision and systems architecture runway for your agile release train, informed by the wider technology strategy.
• Engage with wider architecture, engineering and product teams to gain consensus on approach. Participate in relevant technology forums and governance.
• Ensure system architecture is ready for PI planning and work closely with engineering teams to ensure understanding of the capability changes proposed.
• Work closely with solution architecture and engineering to ensure that change to shared capabilities is carefully coordinated and well communicated.
• Take accountability for strategic initiatives, shared capabilities, and cross-cutting objectives driven from the platform portfolio, while ensuring alignment and effective coordination within the respective product portfolio.
• Work closely with engineering teams throughout each PI to assist in the delivery of the work.
• Support the breakdown of capabilities into features.

What you’ll bring

• Experience working within an agile framework, at scale with demonstrable experience of how to align systems architecture considerations with agile principles and practices.
• Experience of strong and close communication, collaboration, and team skills with both technology and business stakeholders.
• A deep understanding and proven experience of technology architecture and frameworks including technology change and delivery lifecycles.
• Broad and varied technology experience across architectural domains (e.g. data, infrastructure, integration, security, customer management, digital, app).
• Significant experience in a systems and engineering design background.
• Significant experience in a senior architecture or engineering role.
• Experience of customer relationship management systems architecture including customer engagement, commerce and fulfilment domains. Line management experience or a willingness to support direct reports.
• Nice to have: Experience in media and/or telecoms industry.

Team overview

UK&I Technology – Ground‑breaking projects, innovative tech, top innovation. You’ll design, develop and deliver digital services for millions of customers across the UK, delivering technology roadmaps for Sky Glass and other core services.

The rewards

We offer a comprehensive benefits package:

• Sky Q TV service
• Exclusive Sky Glass rate
• Generous pension
• Private healthcare
• Discounted mobile and broadband
• Wide range of VIP rewards and experiences

Inclusion & how you’ll work

We are a Disability Confident Employer and welcome people of all abilities. We support reasonable adjustments and embrace hybrid working – a mix of office and remote time.

Your office space

Locations: Livingston Watermark House (shuttle bus to Livingston North station), Osterley Campus (close to Syon Lane), and Leeds tech hub (near Leeds train station).

We’d love to hear from you

Inventive, forward‑thinking minds come together to work in Tech, Product and Data at Sky. We celebrate diversity and encourage applications from all candidates. If your application is successful, we will ask you to complete a criminal record check, and we may withdraw the offer depending on the role and your criminal history.