Principal Scientist AD Business Process Specialist

GSK; Letchworth; On-site; GBP 90,000 - 130,000; Full time

Job summary

GSK is seeking a Principal Scientist AD Business Process Specialist to drive digital transformation across Analytical Development. You will translate scientific workflows into digital use cases, lead end-to-end initiatives, and build data-driven solutions to accelerate decision-making and data access.

The role involves collaboration with scientists, process owners and IT, with relocation plans for Ware R&D in the UK.

Qualifications

• Degree in scientific or technical discipline.
• Proven experience in CMC Analytical Development and lifecycle management.
• Track record in digitalisation and automation to improve efficiency and outcomes.
• Strong problem-solving, learning agility and adaptability in change.
• Excellent written and oral communication across disciplines.

Responsibilities

• Translate scientific workflows into clearly defined digital use cases and requirements.
• Lead end-to-end portfolio of digital use cases from concept to deployment.
• Coordinate cross-functional project teams and prioritize work.
• Lead user acceptance testing and pilots to validate solutions.
• Drive adoption of digital tools through change management and training.

Skills

BSc/MSc in science

CMC knowledge

Process transformation

Critical thinking

Communication skills

Cross-functional collaboration

Education

BSc, MSc or equivalent in a scientific or technical discipline

Job description

Principal Scientist AD Business Process Specialist

Imagine a future where scientific data flows seamlessly across Analytical Development, insights are available at the point of need, and digital technologies amplify the impact of our scientists. In Drug Development & Supply, this future is being driven through CMC Digitalisation, a transformation focused on how we generate, connect and use data across the development lifecycle. By combining deep scientific expertise with advanced analytics, automation and user-centred digital solutions, we are creating a more agile, data-driven and insight-enabled environment that accelerates the development of medicines for patients.

The Principal Scientist - AD Business Process Specialist plays a key role in this transformation across the CMC portfolio, leading digital use cases that bring the vision to life. Working at the intersection of science, process and technology, you will translate real analytical workflows and user needs into impactful digital solutions, taking them from concept through deployment and adoption. Through the implementation of new tools, data products and digital workflows, you will help accelerate decision‑making, improve data accessibility, and deliver measurable scientific and operational value. For candidates seeking to be located at our Stevenage site, this role will temporarily be based at Stevenage. However, the Company plans to relocate its offices to Ware R&D, UK. The location of this role will therefore subsequently change to Ware R&D, UK in accordance with timelines to be set by the Company. The relocation is currently proposed to take effect by early 2029.

Responsibilities

• Partner with the Business Process Owners and AD leadership to support the digital roadmap, representing Analytical Development in CMC digital transformation programmes and ensuring your use cases align to strategic priorities and future‑state operating models.
• Translate scientific workflows, business challenges and user needs into clearly defined digital use cases, business requirements, success criteria and definition of done, working alongside scientists, process owners, architects, developers and data specialists.
• Lead your portfolio of digital use cases end to end, from concept to deployment - building plans, milestones and resource requirements, and leading cross‑functional project teams through prioritisation, issue resolution and decision making.
• Lead business acceptance testing and pilots, coordinating subject matter experts and user feedback to ensure solutions are validated and fit for purpose before go‑live.
• Drive adoption of new digital tools through structured change management, user engagement, training and communication plans that maximise uptake and realised value.
• Build digital and data literacy across AD teams, championing user‑centric design and data‑driven ways of working.
• Promote the effective use of analytical and scientific data to improve decision making and performance, working with data governance and analytics teams to improve data quality, accessibility, usability and integrity.
• Partner with platform and support teams to deploy new capabilities, ensure organisational readiness and business continuity, and use performance monitoring and user insight to drive continuous improvement.

Required Skills

• BSc, MSc or equivalent in a scientific or technical discipline.
• Strong knowledge of CMC and analytical development, with experience supporting the development and lifecycle management of pharmaceutical products.
• Proven track record of driving process transformation through the implementation of innovative ways of working, digitalisation, and the deployment of new capabilities, including automation, modelling, and other technology-enabled solutions to improve efficiency, quality, and business outcomes.
• Evidence of strong critical thinking, sound judgement, and problem-solving skills, coupled with a high degree of learning agility and adaptability when navigating ambiguity and change.
• Excellent written and oral communication skills and the ability to interact effectively with scientists across disciplines and key stakeholders with a collaborative attitude.
• Demonstrated ability to contribute effectively within cross-functional, matrixed environments, with experience leading and coordinating small sub-teams to deliver shared objectives, influence stakeholders, and drive outcomes through collaboration.

Preferred Requirements

If you have the following characteristics, it would be a plus:

• Experience leading or supporting organisational change initiatives, including stakeholder engagement, change adoption, and embedding new ways of working across teams or functions.
• Experience using and implementing digital tools and data-driven solutions to enhance scientific decision-making, process efficiency, and business outcomes (e.g., data visualisation, statistical analysis, modelling, automation, artificial intelligence/machine learning, laboratory informatics, or digital workflow platforms).
• Understanding of GxP data integrity principles and requirements, with experience ensuring the reliability, accuracy, traceability and governance of scientific and operational data.
• Business Requirements Analysis, Customer Needs Identification, Data Analysis, Data Format, Data Management, Data Processing, Data Standards, Data Transformation, Metadata Standards, Usability Testing, User Needs Analysis

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.

We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases - to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

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