Principal Sales Specialist, AWS, Amazon Connect, UK FSI

Amazon; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global technology company is seeking a passionate sales specialist in Greater London to transform customer experience through innovative cloud solutions. You will develop go-to-market strategies for Amazon Connect, engage with executive leadership, and craft compelling value propositions. Ideal candidates will have a background in technology sales and experience within the financial services sector. This role offers opportunities for driving real business impact via AI-enhanced customer engagement.

Qualifications

• Experience in business development or sales engineering.
• Strong ability to communicate effectively across audiences.
• Proficient in navigating complex sales negotiations.

Responsibilities

• Develop strategic approaches for Amazon Connect.
• Engage with leadership to address business challenges.
• Create compelling value propositions for customers.
• Collaborate with global system integrators.

Skills

Technology-related sales experience

Financial services industry experience

Communication with technical and non-technical audiences

Job description

Description

Revolutionise Customer Experience with state of the art Cloud Solutions! Join our dynamic team and become a strategic partner in transforming how businesses connect with their customers through innovative cloud technologies. We're seeking a passionate sales specialist who can bridge technology and business strategy to drive transformative customer experiences.

Key Responsibilities

• Develop and implement strategic go-to-market approaches for Amazon Connect, targeting UK FSI customers in Banking, Capital Markets, and Insurance enterprises
• Engage with executive leadership to understand complex business challenges and propose innovative cloud solutions
• Serve as the primary business specialist for agentic customer experiences within UK Enterprise FSI
• Craft compelling value propositions that directly address customer needs and demonstrate AWS's unique capabilities
• Collaborate with global system integrators to deliver transformative programs

A day in the life

Your day will be a blend of strategic thinking, customer engagement, and business innovation. You'll collaborate with business leaders, dive deep into complex customer challenges, and craft tailored propositions that unlock new potential for organisations across various industries.

About the team

We are the Amazon Connect team, dedicated to positioning AWS as the premier provider for seamless end-to-end agentic AI customer engagement solutions. Our mission is to help customers reimagine their customer interactions through secure, scalable, and innovative cloud native services. We're not just selling technology; we're enabling CX transformation that empowers businesses to connect with their customers like never before.

Basic Qualifications

• Experience in technology-related sales, business development, or sales engineering/consulting
• Experience communicating across technical and non-technical audiences and at C-level, including training, workshops, publications
• Experience in the financial services industry

Preferred Qualifications

• Experience in large complex deal negotiations with a successful track record
• Experience selling AI/ML solutions
• Experience leading cross-functional teams to deliver products and online services on tight deadlines
• Experience partnering with multiple business leaders in a complex and fast-paced business setting which is in high growth mode

Equal Opportunity

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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