Principal Product Manager (Public Sector)

Kainos; Telford; On-site; GBP 90,000 - 130,000; Full time

Job summary

Kainos in Telford is seeking a Principal Product Manager for the Public Sector to lead engagements from concept through delivery. You will shape product strategies, build compelling business cases, and oversee agile transformation programs in a user-centred context.

You will also manage, coach and develop a small team of senior staff, with a focus on performance, mentoring, and cross-functional collaboration across client teams.

Qualifications

• Extensive knowledge of product management, UX, Agile and programme assurance.

Responsibilities

• Lead engagements from concept through delivery in public sector projects.
• Shape product strategies and business cases.
• Coach and develop senior staff, focusing on performance.

Skills

Product Management

User Experience

Agile

Programme Assurance

Stakeholder management

Coaching

Team leadership

Communication

Business analysis

Leadership

Job description

Principal Product Manager (Public Sector)

2026-09-16T00:00:00

Telford

Shropshire

GB

TF3 4

Any

2026-10-22T14:03:31.247

As a Product Consultant (Principal) at Kainos, you will be responsible for leading and assuring significant engagements from concept through to delivery. An experienced analyst with an ability to shape product strategies and business cases, the successful candidate will have significant experience of Agile transformation and programme delivery in a user-centred product context. You'll also manage, coach and develop a small number of senior staff, with a focus on managing employee performance.

MINIMUM (ESSENTIAL) REQUIREMENTS:

• Extensive vertical knowledge of Product Management, coupled with strong knowledge of User Experience, Agile and Programme Assurance disciplines.
• In depth experience of at least two major business verticals (e.g. Telco, Financial Services, Retail) including Public Sector.
• Experience of at least two business application environments (e.g. CRM, eCommerce etc.).
• Experience of strong C-Level stakeholder communication and relationship building, including coaching and mentoring of clients to raise awareness of product management.
• Broad business and technology understanding and a good awareness of industry trends.
• Demonstrable experience of delivering as part of an agile team.
• Experience of line management or coaching.
• Expert facilitator: able to drive focused outcomes from large gatherings of diverse stakeholders and interest groups.
• Able to plan and lead consulting engagements from initiation through to completion.
• Excellent commercial awareness and sound understanding of business and project dynamics.
• Demonstrated adaptability to embrace and lead in new disciplines.
• Excellent communicator: able to explain, persuade and justify decisions.
• Highly effective at translating business requirements into cost-effective functional requirements.
• Good commercial awareness, always delivering within project constraints.
• A strong understanding of Agile and Waterfall Project Management delivery methodologies.
• Able to work flexibly and to tight deadlines within uncertain and fast-changing environments.
• We all work in teams here in Kainos - a proven ability of strong team management skills, including effectively managing a multi-disciplinary team is crucial.
• We are passionate about developing people - a demonstrated ability in managing, mentoring and coaching members of your team and wider community is important.
• Excellent verbal and written communication skills, with the ability to communicate with a variety of stakeholders.

DESIRABLE:

• Experience of working in a digital startup.
• Experience of working as a product manager and delivering high quality digital products.
• Experience of working in a full-service digital agency environment.
• Experience leading Digital Transformation initiatives.
• Project management experience across a range of methodologies and frameworks (e.g. waterfall, scrum, Kanban, PRINCE2, MSP etc.).
• Certified Scrum Product Owner.
• Active participant in communities of interest (e.g. online groups, speaking at conferences etc.).