Principal Product Manager, Automation & Threat Intelligence

BT Group; Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Manchester seeks a professional for Managed Security Services, focusing on automation, AI, and Cyber Threat Intelligence. The role requires a strong background in cybersecurity and leadership skills to enhance internal capabilities. Responsibilities include automating security operations and developing a roadmap to meet market expectations. Competitive benefits include a car allowance, health cover, and 25 days annual leave.

Benefits

Annual on target bonus 15%

£5,500 car allowance

Family health cover

BT Pension scheme

25 days annual leave + 8 bank holidays

Enhanced women’s health support

Life Assurance

Exclusive colleague discounts on BT products

Volunteering days

24/7 virtual GP appointments

Qualifications

• Strong understanding of automation and AI concepts and practical application in managed security services.
• Ability to build and execute portfolio growth strategies across diverse customer segments.
• Experience applying automation to improve efficiency, scalability, and threat response.

Responsibilities

• Automating security operations using SOAR and other tools across the portfolio.
• Owning Threat Intelligence for BT Security and ensuring TI tools support Managed Security Services.
• Establishing stakeholder success criteria and reporting mechanisms.

Skills

Automation and AI application

Threat Intelligence

Cybersecurity background

Leadership and influencing

Relationship management

Tools

SIEM

SOAR

XDR

Job description

Overview

The BT group operates a 3 together, 2 wherever working model. This means you are required to be at your contractual location 3 days a week with 2 flexible days per week. The role is responsible for ensuring that automation and AI capabilities within Managed Security Services meet market expectations and deliver fast, scalable, intelligent threat detection and response. It involves benchmarking against industry best practices, identifying gaps, and owning a roadmap to enhance internal capabilities. Additionally, the role leads the development of a robust Cyber Threat Intelligence offering, providing customers with tactical, operational, and strategic insights to proactively defend against evolving threats. The role enables BT to focus on automating and enhancing its security operations.

What you’ll be doing

1. Understand, document, and regularly review best practice use of Automation and AI by Managed Security Services Providers (MSSPs).
2. Work with operational stakeholders to benchmark BT Security use of Automation and AI against this benchmark.
3. Agree a prioritised roadmap of developments to close gaps between current practice and market best practice.
4. Establish agreed stakeholder success criteria as well as a reporting mechanism to measure success and report on progress.
5. Own Threat Intelligence (TI) for BT Security. This includes ensuring TI tools and processes support all Managed Security Services and launching products and services that make direct use of Threat Intelligence, such as Attack Surface Management (ASM) and Digital Risk Protection (DRP).

Key activities will likely include

• Automating Security Operations using SOAR and other tools across the portfolio.
• Measuring Threat Intelligence (TI) feed quality with feedback loops and usage metrics.
• Enhancing TI through automation, consolidating feeds into a single view, and prioritising alerts using risk scoring and exploitability data.
• Streamlining Incident Response and Compliance Reporting by automating containment actions (e.g., isolating endpoints, blocking IPs/domains, disabling accounts).
• Integrating AI into SOC operations to prioritise alerts, assist analysts with GenAI, and scale adaptive automation.
• Strong background in managed security services and cybersecurity, with deep understanding of the UK market.
• Proven experience across the full product lifecycle: ideation, development, securing funding, business case creation, implementation, and launch.
• Familiarity with security technologies such as SIEM, SOAR, and XDR.

Strategic Thinking, Commercial Acumen & Portfolio Growth

• Demonstrated ability to build and execute portfolio growth strategies across diverse customer segments (e.g., SMB, CSP).
• High commercial awareness, including product selection, justification, and price negotiation.
• Skilled in translating business goals into actionable roadmaps that drive market growth.

Automation & AI for Security Services

• Strong understanding of automation and AI concepts and their practical application in managed security services.
• Ability to identify service opportunities and address implementation challenges related to emerging technologies.
• Experience applying automation to improve efficiency, scalability, and threat response.

Leadership, Stakeholder Engagement & Communication

• Demonstrable leadership and influencing skills, especially with senior stakeholders and cross-functional teams.
• Excellent communication and relationship management skills, with the ability to simplify complex topics.
• Comfortable navigating differing viewpoints and aligning stakeholders around strategic decisions.

With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Benefits

• Annual on target bonus 15% (personal and company performance multipliers)
• £5,500 car allowance (can be taken as cash)
• Family health cover
• BT Pension scheme; minimum 5% employee contribution, BT contribution 10%
• 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service.
• 2 weeks carer’s leave
• From January 2025, Family Leave policy: 18 weeks full pay, eight weeks half pay, 26 weeks statutory rate for all parents.
• Enhanced women’s health support, including menopause symptoms, cancer screenings, period care and more.
• Life Assurance (4 x life cover pay)
• Exclusive colleague discounts on BT products and services
• 50% off EE mobile plans for you and 50% discount for friends and family on EE plans
• My Discounts for savings on everyday purchases
• Discounted EE TV including TNT Sport and NOW Entertainment
• Healthcare Cash Plan or other benefits such as dental insurance, gym memberships, etc.
• Volunteering days to give back to your local community
• Electric vehicle salary sacrifice arrangement, known as My EV
• 24/7 private virtual GP appointments for UK colleagues