Principal PM, AI Infra & Ops — Hands-On & Tooling Focus

Trust in SODA; Greater London; On-site; GBP 100,000 - 200,000; Full time

Benefits offered by this job

25 days leave

Private medical insurance

Gympass

Cycle to work

Company shares programme

Enhanced parental pay and leave

Job summary

Trust in SODA is seeking a Principal Product Manager, Operations (AI infrastructure) to own the hardware/infrastructure lifecycle from data centre kit arrival to running in the platform. You will coordinate across support, DC ops and platform teams, building internal tooling and self-service capabilities.

You’ll have an engineering background with strong API, Kubernetes, cloud, automation and security chops, and be comfortable guiding design discussions while staying close to hands-on work.

Qualifications

• Expert in infrastructure operations with hands-on hardware/datacentre experience.
• Strong familiarity with APIs, Kubernetes, cloud, automation, observability and security.
• Proven ability to pull support, DC ops and platform teams together to fix or ship.

Responsibilities

• Own strategy, roadmap and delivery for internal tooling, CMDB, service catalogues and operational workflows.
• Set up reliable sources of truth for infrastructure, services, customers, environments and configuration.
• Collaborate with SRE, infrastructure, security and support to reduce operational friction and enable self-service.
• Make build vs buy calls on third-party tools.
• Work alongside engineers, challenge architecture and understand how things are built.

Skills

Infrastructure ops

Kubernetes

Cloud

APIs

Automation

Observability

Security

Tech design

Tools

NetBox

ServiceNow

Terraform

Grafana

Job description

Trust in SODA is seeking a Principal Product Manager, Operations (AI infrastructure) to own the hardware/infrastructure lifecycle from data centre kit arrival to running in the platform. You will coordinate across support, DC ops and platform teams, building internal tooling and self-service capabilities.

You’ll have an engineering background with strong API, Kubernetes, cloud, automation and security chops, and be comfortable guiding design discussions while staying close to hands-on work.