Principal Officer (Information Management and Business Change) - GLA14532

GLASGOW CITY COUNCIL AND ARMS LENGTH ORGANISATION; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local authority in Scotland is seeking a Principal Officer to lead digital transformation and manage information governance. The ideal candidate will have SCQF Level 9 qualifications, strong analytical and leadership skills, and experience in a complex organization. This role focuses on delivering business change and ensuring compliance with data protection regulations.

Qualifications

• Educated to SCQF Level 9 or equivalent professional qualification.
• Experience in information governance and records management.
• Experience within GCC, NHS or a similar complex organization.

Responsibilities

• Lead digital transformation across the service.
• Oversee compliance and security regarding data protection.
• Manage resources and develop team capabilities.

Skills

Excellent communication skills

Negotiation and influencing skills

Strong report writing

Analytical skills

Education

SCQF Level 9 or equivalent

Tools

EDRMS/SharePoint

Job description

Job Description

Role – Principal Officer (Information Management & Business Change)
Location – GCHSCP, Commonwealth House, 32 Albion Street, G1 1LH
Contract Status – Permanent

Are you interested in working for the largest local authority in Scotland, in partnership with the NHS, to help improve the health and wellbeing of our community? Then, you are in the right place!

At Glasgow City Health and Social Care Partnership (GCHSCP), our Business Development service supports transformation and continuous improvement across health and social care. We enable services to redesign how care is delivered, strengthen information governance, and make the best use of data and digital technologies - including modern collaboration platforms - to improve outcomes for citizens and staff. We also support the Glasgow City Integration Joint Board (IJB) in delivering its Strategic Plan through robust programme delivery, governance and service improvement.

This is a strategic leadership role, heading the Information Management & Business Change Team within Business Development. You will:

• Lead digital transformation activity across the service - shaping and delivering initiatives that improve service design, data use and operational efficiency, including AI and emerging technologies.
• Lead on information governance and records management, including Information Asset Governance, records lifecycle management, and EDRMS/SharePoint administration.
• Act as a data steward, aligning practice to governance policies and structures; champion analytics governance and responsible data use.
• Assure compliance and security, overseeing internal compliance arrangements such as physical site audits, data protection and information security, ensuring statutory obligations and breach protocols are met.
• Deliver business change, leading ICT and non‑ICT improvement projects, programme support and service reform, including PIDs, risk registers, comms and engagement, and stakeholder events.
• Provide strategic communications, producing clear reports, briefings, guidance and presentations for senior stakeholders.
• Lead and develop the team, managing resources, prioritisation and staff development in line with organisational priorities.
• Align to corporate strategy, ensuring work supports the HSCP Strategic Plan, Transformation Plan and relevant GCC/NHS policies, with agility to respond to evolving legislative and business needs.

You’ll be educated to Scottish Qualifications Framework SCQF Level 9 / equivalent professional qualification and/or have equivalent relevant experience. You'll bring excellent communication, negotiation and influencing skills; strong report writing and presentation capability; proven leadership and collaborative working; sound judgment under pressure; and advanced digital literacy with strong analytical skills. Knowledge of data protection and information security, information/records management, and national/local ICT & Digital strategies is essential. Experience within GCC, NHS or a similar complex organisation - including staff/resource management - is also essential.

Please refer to the Person Specification and Role Profile for full details of the required qualifications, skills, knowledge and competencies that are required for the above role.

These roles are excepted under Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).

If you would like to find out more about the role before applying, you can contact: Fiona Lockhart, Business Development Manager on 07834 309966 or by email: [e-mail]

Working for us!

For more information on Glasgow City Health and Social Care Partnership (GCC) please visit the following websites:

GCC Website and GCC Conditions of Service

Application Packs

The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone [phone]. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.

Further Information

Note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see

Working for Us\Job Evaluation