Principal Microsoft Developer - CRM

Bournemouth University; Bournemouth; On-site; GBP 55,000 - 75,000; Full time

Job summary

A prominent higher education institution in the UK seeks a Principal Microsoft Developer – CRM to enhance its Microsoft Infrastructure team. The successful candidate will lead the development of Microsoft Dynamics applications, ensuring mission-critical services are maintained in a collaborative environment. Applicants should have proven experience delivering enterprise-level systems and strong problem-solving skills. This position offers a dynamic work culture focused on inclusivity and flexible working arrangements.

Qualifications

• Proven experience delivering enterprise-level, mission-critical information systems.
• Ability to work effectively with stakeholders.
• Strong understanding of a range of aligned technologies.

Responsibilities

• Lead the development of Dynamics CRM.
• Maintain documentation for Dynamics processes.
• Provide technical support to resolve environment-related issues.

Skills

Collaborative team player

Attention to detail

Problem-solving skills

Tools

Microsoft Dynamics

Microsoft Exchange

Active Directory

Job description

Bournemouth University’s vision is worldwide recognition as a leading university for inspiring learning, advancing knowledge, and enriching society through the fusion of education, research, and practice. Our highly skilled and creative workforce is comprised of individuals drawn from a broad cross section of the globe, who reflect a variety of backgrounds, talents, perspectives, and experiences that help to build our global learning community.

We are looking for a Principal Microsoft Developer – CRM to join our established Microsoft Infrastructure team to be responsible for developing and maintaining Microsoft Dynamics applications for the University, as its requirements change. Dynamics underpins the Student Recruitment CRM from Tribal and is therefore a mission critical service.

The team is responsible for the on-premises Windows Server Operating Systems, Active Directory, SharePoint, Printing, Server AV protection, Microsoft Exchange, Microsoft functionality, Single Sign on Services and many others. Additionally, the Microsoft team provides 3rd-line support to end users, and assistance to our 1st and 2nd line support teams.

Key Responsibilities

• Lead with the development of Dynamics CRM
• Develop and maintain documentation related to the Dynamic’s processes.
• Provide support and technical expertise to resolve issues relating to the environments configured.

Requirements

• Proven experience of delivering enterprise-level, mission-critical information systems in a structured environment, utilizing Microsoft technology.
• Ability to work collaboratively in a team environment and communicate effectively with stakeholders.
• Attention to detail and problem-solving skills.
• Strong understanding and experience of delivery and management of a range of technologies that are aligned to these areas of specialism.

For an informal discussion, please contact Helen Best (Digital and Business Solutions Manager) via email :

This position does not meet the eligibility requirements for sponsorship under the Skilled Worker Route within the UK Visa and Immigration service’s . Therefore, BU will not be able to sponsor individuals who require permission to work to carry out this position.

BU values and is committed to an inclusive working environment. We seek a diverse community through attracting, developing and retaining staff from different backgrounds to contribute to inspirational learning, advancing knowledge and enriching society. To support and enable our staff to achieve a balance between work and their personal lives, we will also consider proposals for flexible working or job share arrangements.