Principal Engineer (Southwest)

Kendra Energy Solutions Ltd; Horsham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading energy solutions company is looking for an experienced BEMS principal engineer to join their southwest team in Horsham. The role involves delivering outstanding customer service, managing a customer base, and resolving operational issues. Ideal candidates should have BEMS engineering experience and a passion for technology. The company offers competitive salaries and various employee benefits including healthcare and training opportunities.

Benefits

Best in industry salaries

Company car or allowance

Private health care

Annual bonus

Healthy reward scheme

Long service rewards

Cycle to work scheme

Personal development plan

Investment in training

Quarterly recognition awards

Employee referral scheme

Responsibilities

• Deliver best-in-class service, prioritizing customer satisfaction.
• Take ownership of customer base, exceeding contractual requirements.
• Identify and resolve operational issues with customers.
• Provide clear service visit reports showing the value of the company.
• Collaborate with account management to deliver field quotations.
• Identify energy and enhancement project opportunities.
• Participate in team call-out rota and support team members.
• Develop technical and industry knowledge through training opportunities.

Skills

BEMS engineering experience

Experience with Trend, Tridium or EcoStruxure

Field service experience

Ability to work independently

Customer satisfaction focus

Flexible and self-motivated

Passion for technology and innovation

Full driving license

Job description

Are you an experienced BEMS principal engineer? Join our southwest team.

We’re looking for an ambitious, full time engineer. you’ll be carrying out support, energy engineering and commissioning works on Trend IQVision Systems. Think you’ll be the right fit?

What You’ll Need

• BEMS engineering experience. You’ll have primary knowledge of either Trend, Tridium or EcoStruxure, and other legacy systems.
• Experience in a field service environment. You’d have worked in a role that involves looking after customers.
• Ability to work independently without supervision.
• Determination to deliver an outstanding level of customer satisfaction.
• A flexible and self-motivated approach to work.
• Passion for technology and innovation.
• A full driving license.

What You’ll Be Doing

• Delivering a best-in‑class service, with customer satisfaction a top priority.
• Taking ownership of your customer base and meeting or exceeding contractual requirements.
• Working closely with customers to identify and resolve operational issues.
• Providing clear and concise service visit reports that demonstrate the value of Kendra.
• Working collaboratively with account management and administration teams to deliver on field quotations. You’ll do this by proactively identifying solutions for improvements, energy savings, upgrades or repairs.
• Identifying energy and enhancement projects and opportunities, proving helpful suggestions for both parties.
• Taking part in the team call out rota. You’ll also need to support other team members where possible.
• Developing your technical and industry knowledge. To keep our people up-to-date on technical developments, we offer various manufacture and BCIA training opportunities.

What You’ll Get

• Best in industry salaries
• Company car or allowance
• Local travel (within 1.5 hours of your home) wherever possible
• Private health care for you and your family, with online private GP
• Annual bonus
• Healthy reward scheme via health care provider for discounted sportswear, free Apple watches, cinema tickets etc.
• Long service rewards, including additional leave after 5 years’ service
• Purchase of bicycles via cycle to work scheme
• Personal development plan
• Investment in training, including full suite of BCIA courses and personal development training
• Participation in quarterly recognition awards
• Participation in employee referral scheme – financial payment for referral introductions
• Fantastic team and work environment, with very high staff retention rates

Contact us

Apply using the form provided or email [e-mail] directly. If you have any questions, find your local office and reach out.