Principal Engagement Manager - Supply Chain Management, Professional Services - Energy & Utilities

Amazon; City Of London; On-site; GBP 100,000 - 130,000; Full time

Job summary

A leading cloud services provider in London is seeking a Principal Engagement Manager to lead complex cloud solution programs in the energy sector. The role involves strategic direction for supply chain operations, deep customer relationships, and architectural design discussions for AWS solutions. Candidates should possess extensive project management experience and a master's degree in a relevant field. Strong English fluency is required, along with additional languages seen as an advantage.

Qualifications

• Master’s degree or above in engineering, commerce, business administration or equivalent.
• 15 years + of total professional experience.
• 5-10 years’ experience across Energy, Supply Chain and Digital Solutions/Cloud development.
• Extensive experience of managing complex multi‑year projects or multi‑stream programmes.
• Project/programme management professional qualifications.
• Fluency in English; knowledge of French, Spanish, Italian, and Arabic is advantageous.

Responsibilities

• Define and develop supply chain direction for AWS customers.
• Guide customers through their transformation journey.
• Build relationships with senior supply chain and IT customers.
• Act as focal point for key AWS supply chain services.
• Participate in architectural discussions for scalable data solutions.

Job description

Principal Engagement Manager - Supply Chain Management, Professional Services - Energy & Utilities

Job ID: 3126868 | AWS EMEA SARL (UK Branch)

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution programmes that transform core processes in our customers businesses. An experienced programme manager, you will assume end-to-end responsibility for the delivery of complex programmes at scale, proactively identifying and managing both business and technical risks, resolving issues, escalating when appropriate, and driving projects to successful completion, while exceeding customer expectations.

In this role you will combine domain understanding of the energy industry, programme delivery and the technical understanding to drive successful implementations of AWS-based solutions for our customers. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment back to customer outcomes and value drivers. Applying AWS frameworks and mechanisms such as Working Backwards, Well-Architected and Cloud Adoption Framework while demonstrating business and technical credibility across diverse stakeholders, you will help our delivery teams to distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

This specific role is focused on assisting our energy customers to transform and digitise their supply chain operations both in capital project and operations phases, impacting capital expenditures P&L and supporting downstream processes. Specifically, you will:

• Define and develop the supply chain direction for AWS customers and internal AWS teams designing, building, optimizing, transforming and migrating applications, software, and services on the AWS platform.
• Structure and guide our customers through their transformation journey, collaborating widely with business stakeholders to understand supply chain requirements and opportunities and translate them into technical solutions.
• Build deep relationships with senior supply chain and IT customers to enable them to leverage the cloud effectively to rapidly build supply chain solutions.
• Act as the focal point and champion for key AWS supply chain services and offerings including AWS Supply Chain, Supply Chain Command Center (SC3) and Warehouse Automation and Optimization (WAO).
• Participate in architectural discussions to help design and architect scalable data solutions on AWS to integrate multiple supply chain systems including WMS, TMS, ERP, and IoT devices.

You will be expected to achieve and maintain relevant AWS certifications and continue to develop your domain‑specific expertise, that will allow you to effectively communicate the benefits of AWS in the customer’s business and technical context.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies and industries.

Basic Qualifications

• Master’s degree or above in engineering, commerce, business administration or equivalent
• 15 years + of total professional experience
• 5-10 years’ experience across Energy, Supply Chain and Digital Solutions/Cloud development
• Extensive experience of managing complex multi‑year projects or multi‑stream programmes that have a large‑scale business transformation impact and proven realization of business benefits
• Project/programme management professional qualifications
• Fluency in English. Advantageous French, Spanish, Italian and Arabic.

Preferred Qualifications

• AWS experience preferred, with proficiency in a wide range of AWS services and certifications (AWS Cloud Practitioner)
• Experience of hydrocarbon/electron supply chains in addition to materials supply chains
• Experience of core supply chain infrastructure set‑up (supply chain strategy) as well as supply chain operations

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