Principal Digital Strategy Consultant

Backbase; United Kingdom; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A leading digital banking platform company is seeking a Principal Consultant to lead high-impact engagements with strategic clients. The role requires expertise in digital strategy consulting and financial modeling. You will be responsible for crafting transformation strategies and facilitating workshops. The ideal candidate will have 8+ years of experience and excellent communication skills. This is an opportunity to help reshape the digital banking landscape.

Qualifications

• 8+ years of experience in digital strategy consulting.
• Proven expertise in building financial models and business cases.
• Skilled in customer journey mapping and facilitating decision-making.

Responsibilities

• Lead strategic customer engagements focused on digital transformation.
• Develop reusable frameworks and toolkits for value consulting.
• Own strategic projects from ideation to delivery.

Skills

Digital strategy consulting

Financial modeling

Customer journey mapping

Design thinking

Agile transformation

Job description

Overview

Location: London, or elsewhere in the UK with easy access to an international airport

About the Role: We’re building the strategic advisory arm of Backbase, sitting at the intersection of financial services and digital transformation. As a Principal Consultant, you will lead high-impact engagements with our most strategic clients - top-tier to mid-sized banks and credit unions - crafting value-driven transformation strategies enabled by the Backbase Platform. You are both a seasoned strategy consultant and a commercial thought partner. Your ability to turn executive conversations into actionable digital banking roadmaps and compelling business cases makes you a trusted advisor to CxOs.

What You’ll Do

• Executive Engagements & Value Strategy: Lead strategic customer engagements with a focus on digital transformation, articulating how Backbase drives business outcomes. Craft compelling business cases and value narratives supported by financial modeling and executive-ready storytelling. Facilitate workshops and discovery sessions to uncover business needs, define impact metrics, and co-create transformation roadmaps.
• Thought Leadership & Enablement: Stay on top of market trends in digital banking and share insights to influence both internal stakeholders and customer strategies. Develop reusable frameworks, toolkits, and value messaging to scale the impact of the Value Consulting function across sales, customer success, and product marketing.
• Commercial Collaboration: Partner closely with Sales, Solution Engineering, and Customer Success to shape strategic pursuits and drive deal velocity through value-based selling. Translate complex business challenges into clear, differentiated value propositions aligned with Backbase’s platform capabilities.
• Operational Excellence: Own strategic projects from ideation to delivery, ensuring quality outcomes with measurable business impact. Continuously refine consulting assets, benchmark libraries, and case studies to improve scalability and consistency.

Who You Are

• 8+ years of experience in digital strategy consulting, ideally from top-tier strategy firms or digital boutiques; experience in SaaS or financial services is a strong plus.
• Proven expertise in building financial models, business cases, and ROI analysis with executive-ready deliverables.
• Skilled in customer journey mapping, design-led workshops, and facilitating strategic decision-making at the C-level.
• Deep understanding of customer-centric methodologies such as design thinking, lean startup, agile transformation, and ecosystem design.
• Executive presence with excellent communication and storytelling skills—you command the room and simplify the complex.
• Entrepreneurial mindset, intellectually curious, highly adaptable, and results-oriented.

Why Backbase?

This is not a traditional consulting role. You’ll join a high-performing team building the strategic GTM layer of a category-defining platform company. You’ll help shape how digital banking is reimagined globally—powered by value-first thinking and transformational partnerships.

Demographics & Compliance

EMEA Demographic questions

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