Principal Delivery Manager

Co-op; Manchester; Híbrido; GBP 80 000 - 90 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Annual bonus

28 days holiday

Company car or car allowance

Private healthcare

Onsite gym access

Staff product discounts

Stream pay access

Virtual healthcare

24/7 colleague support

Career development support

Cycle-to-work scheme

Resumo da oferta

Co-op in Manchester is seeking a Principal Delivery Manager to lead delivery across complex product and technology areas. You will partner with product, technology and business leaders to shape a coherent delivery strategy and drive improvements across a diverse value stream.

This fixed-term role (9–12 months) offers hybrid working and a salary of £80,000–£90,000, plus private healthcare, a company car or car allowance, and more benefits to support colleagues, members and customers.

Qualificações

• Significant experience leading delivery across complex product and technology environments.
• Strong coaching and leadership skills to influence teams, stakeholders and senior leaders.
• Experience assessing delivery maturity and improving delivery practices.
• Credibility with senior stakeholders and ability to challenge for better outcomes.
• Understanding of technology enabling business and customer outcomes.
• Experience in large-scale operational, platform or B2B environments.
• Resilience, optimism and pragmatic approach to challenges.

Responsabilidades

• Partner with product, tech and business leaders to improve value flow across domains.
• Coach and develop Delivery Managers and senior stakeholders, embedding modern delivery practices.
• Drive continuous improvement across delivery practices, improving consistency and clarity.
• Help leaders navigate priorities, dependencies and delivery challenges in a complex portfolio.
• Build relationships with senior stakeholders, providing constructive challenge and influencing decisions.
• Evolve product-led ways of working, balancing immediate delivery with long-term objectives.
• Assess delivery maturity across teams, identifying opportunities to improve methods.
• Guide teams in adopting effective delivery practices, governance, and planning.

Conhecimentos

Delivery leadership

Coaching

Stakeholder management

Delivery maturity

Technology understanding

Large-scale B2B

Resilience

Descrição da oferta de emprego

Principal Delivery Manager

£80,000 - £90,000 plus private healthcare, company car or car allowance and more great benefits (Work Level 4)
9 to 12 month fixed-term contract
Manchester city centre - in this role you'll work in a hybrid way splitting your time between home and the office for workshops, team meetings and events as required (find out more about our hybrid working policy at https://jobs.coop.co.uk/hybrid-working-policy).

We're open to applications from people who may require flexible working arrangements. There'll be an opportunity to discuss your flexible working requirements during the interview process, and at offer stage.

We're reshaping our Digital, Technology and Data function for the future, creating new opportunities, strengthening our capability, and building clearer, more resilient ways of working so we can deliver even better services for our Co-op, our colleagues, members and customers.

We're looking for a Principal Delivery Manager to join our Technology team and help us evolve how product delivery happens across some of the most important and complex areas of our business. As part of our Delivery Management Practice and Principal Delivery Leadership team, you'll work across a broad value stream spanning logistics, wholesale, commercial and platform capabilities. Partnering with product, technology and business leaders, you'll help bring greater clarity, consistency and effectiveness to product delivery, supporting teams to navigate complexity and improve outcomes for our colleagues, members and customers.

Why this role matters

This is an opportunity to make a genuine impact in an area of strategic importance to Co-op. You'll work across a diverse portfolio, helping teams and leaders strengthen delivery practices, improve ways of working and overcome complex challenges. You'll use your experience, influence and judgement to drive meaningful improvements, build alignment across stakeholders and help shape the future of product delivery in a constantly evolving environment.

What you'll do

• Partner with product, technology and business leaders to improve the flow of value across multiple domains and teams
• Coach, support and develop Delivery Managers and senior stakeholders, embedding modern product delivery practices and durable team principles
• Drive continuous improvement through practical, incremental change, improving consistency, clarity and effectiveness across delivery practices
• Help leaders navigate competing priorities, dependencies and delivery challenges across a complex portfolio
• Build strong relationships with senior stakeholders, providing constructive challenge and influencing decision-making across a complex portfolio
• Support the evolution of product-led ways of working, helping teams balance immediate delivery needs with longer-term strategic objectives
• Assess delivery maturity across teams, identifying opportunities to improve ways of working, team effectiveness and product delivery outcomes
• Guide teams in adopting effective delivery practices, tools and governance, helping them improve planning, capacity management and visibility of work

What you'll bring

• Significant experience leading delivery across complex product and technology environments
• Strong coaching and leadership skills, with the ability to influence teams, stakeholders and senior leaders
• Experience assessing delivery maturity and improving delivery practices within organisations at different stages of product and agile maturity
• Confidence building credibility with senior stakeholders and constructively challenging senior leaders to drive better delivery outcomes
• A strong understanding of technology and how it enables business and customer outcomes
• Experience working in large-scale operational, platform or B2B environments
• Resilience, optimism and a pragmatic approach to overcoming complex delivery challenges

We know some people may hesitate to apply if they don't meet every requirement. At Co-op, we're committed to building diverse and inclusive teams, so if you're excited about this role but your experience doesn't align perfectly, we still encourage you to apply.

Why Co-op?

• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• A company car or £6,000 car allowance
• Private healthcare
• Access to a subsidised onsite gym (at our Manchester HQ)
• 30% discount on Co-op products and 10% off other brands
• Stream - early access to a percentage of your pay as you earn it
• Virtual healthcare including GP appointments, mental health support, nutrition and fitness advice
• 24/7 colleague support service
• Training and support for your development and career progression
• Cycle-to-work scheme

A place you'll belong

We're building diverse and inclusive teams that reflect the communities we serve. We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

We're proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we'll support you.

Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion