Principal Client Director – Client Digital Solutions/Online Benefits

Aon; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading global professional services firm is seeking a Principal Client Director in Client Digital Solutions. This role involves managing client relationships, maximizing renewal opportunities, and collaborating with various stakeholders to enhance employee experience. Ideal candidates will possess strong client relationship skills and thrive in deadline-driven environments. The firm supports inclusivity and offers benefits to ensure work-life balance.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Agile working environment

Qualifications

• Experience in employee benefits preferred, but not required.
• Ability to operate at a senior customer level.
• Thrive in a complex, deadline-driven environment.

Responsibilities

• Lead Employee Experience for Enterprise clients and maximize renewal opportunities.
• Ensure coordinated client management for service expansion.
• Grow revenue through renewals and create new opportunities.

Skills

Client relationship skills

Meeting financial targets

Team collaboration

Job description

Overview

Principal Client Director – Client Digital Solutions

Does working for an organization that harnesses market leading technology to drive digital engagement with Benefits excite you?

We support our clients with global, market leading capabilities that improve the health, wellbeing, and resilience of employees!

Do you want to work with some of the most high-profile UK and global companies?

We work with a range of organizations, so they are better informed about the health and wellbeing of their workforce, and better advised on how to deliver great outcomes for their people and business!

You would be aligned to one of our offices with the hybrid flexibility to work in locations that enable you to deliver your best work, including your home, the office and client locations.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

Every day will be different. As you’ll have overall responsibility for the clients in your portfolio you could be:

• Lead the Employee Experience relationship for selected Enterprise clients, maximise renewal, new from existing opportunities and the introduction of new solution lines.
• Lead client directors to ensure a coordinated approach to client management in order to retain and expand the client services for key Aon Employee Experience clients.
• Maintain and grow revenue for the team from increased renewal and new from existing revenue.
• Collaborate with leadership of Aon Business Services (ABS), Health & Risk and other Aon key support services to ensure best practice approach is adopted throughout the client lifecycle.
• Provide leadership in the execution of the 3 x 3 strategy for the Employee Experience business by owning delivery and onboarding of new services, capabilities & ways of working.
• Responsible for utilising your business network (internal and external) to generate new opportunities for Human Capital and Risk Capital
• Work closely with the Human Capital Sales team on all stages of the business development process.

How this opportunity is different

The role in the Client Digital Solutions team is an opportunity to work with Tech that leads the market for some of the most exciting clients in a flexible way that means you can bring your best to the role.

Skills and experience that will lead to success

We are looking for someone who has excellent client relationship skills and is comfortable working to meet and exceed their financial targets. Ideally you should have experience in employee benefits, but this does not need to include benefits technology. We would expect you to be able to operate at a senior level with clients and to thrive in a complex deadline driven environment.

You should also be able to work in a team environment with multiple stakeholders.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]