Primary Care HCA

NHS; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Bristol is seeking an experienced Primary Care Health Care Assistant to join its dynamic team. The role includes supporting clinical staff, performing health checks, and providing patient education. Ideal candidates will have a NVQ Level 2 or 3 in Health and Social Care, and experience in a primary care setting. This position offers flexible hours, allowing candidates to work part-time or full-time, in a friendly environment focused on improving patient care.

Qualifications

• Experience in a general practice or primary care setting is essential.
• Experience in carrying out basic clinical duties like blood pressure checks is essential.
• Desirable training in phlebotomy, ECGs, smoking cessation, or immunisation.

Responsibilities

• Consult with patients and families to assess patient need.
• Assist clinical staff in treatment and health promotion.
• Maintain accurate patient records using clinical software.
• Provide basic clinical care interventions under supervision.

Skills

Excellent communication

Organisational skills

Ability to work under pressure

Competent IT skills

Education

NVQ Level 2 or 3 in Health and Social Care

Tools

EMIS

Job description

Job Summary

We are a friendly, supportive, and forward-thinking GP surgery looking for an experienced Primary Care Health Care Assistant (HCA) to join our established clinical team. This is a great opportunity for someone passionate about patient care, who enjoys working in a fast-paced and collaborative environment.

This role is up to 37.5 hrs per week with salary dependant on experience.

The HCA will work and support the practice nursing and administrative teams in the delivery of clinical and administrative services. This role involves working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population. You will be expected to work under the supervision of the practice nurses and to practice protocols.

Key Responsibilities

• Phlebotomy
• Blood pressure monitoring
• ECGs
• Health checks and NHS Health Checks
• Smoking cessation support
• Basic wound care and dressings
• Assisting with chronic disease reviews
• Health promotion including weight, height and lifestyle advice
• Diabetic pre assessments and foot checks
• Administering B12, flu and other vaccinations
• Urine checks

Additional Responsibilities

• LD and ADHD checks
• Dementia reviews
• Coil check support
• Telederm
• Supporting minor surgery clinics

The post holder has a duty to safeguard and promote the welfare of children and vulnerable adults in line with the NHS Trusts safeguarding policies and procedures. They must be aware of local and national safeguarding legislation, guidance and procedures, and attend mandatory safeguarding training as appropriate.

About Us

We are looking for an experienced, enthusiastic, flexible and reliable person to join our lovely team at our semi-rural training practice, a short drive from Bristol. We are a Park Run practice, interested in the environment and individual wellbeing. We have a garden and an active social team.

Details

• Date posted: 15 January 2026
• Pay scheme: Salary depending on experience
• Contract: Permanent
• Working pattern: Full-time, Part-time
• Location: 2 Court Road, Frampton Cotterell, Bristol BS36 2DE

Job Description

Job responsibilities

• Core Responsibilities: Consult with patients and their families to undertake assessments of patient need
• Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education
• Be an integral part of the general practice team
• Maintain accurate and comprehensive, contemporaneous patient record keeping using EMIS or other clinical software
• Report and record all accidents, incidents and complaints and refer immediately to the Practice Manager and appropriate practice nurse or duty doctor on call
• Provide clinical support to registered nurses and other healthcare professionals within the organisation
• Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
• Act as a chaperone as required
• Ensure specimens are recorded and ready for onward transportation
• Provide support during minor operations as required
• Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisation’s policy
• Work within national and local protocols where these exist
• Recognise the boundaries of their practice and know when and to whom patients should be referred
• Support in the delivery of enhanced services and other service requirements
• Support the administrative team on an as-required basis
• Undertake all mandatory training and induction programmes
• Attend staff development training programmes as appropriate, for example BLS training
• Be familiar with emergency procedures including fire, resuscitation and health and safety
• Contribute to and embrace the spectrum of clinical governance
• Attend team meetings to maintain an informed interest and contribute to primary healthcare team objectives
• Be familiar with and adhere to practice policies and protocols
• Maintain a clean, tidy, effective working area at all times
• Attend a formal appraisal with their manager at least every 12 months

Wider Responsibilities

• Participate in any audits as directed
• Participate in local initiatives to enhance service delivery and patient care
• Support and participate in shared learning
• Complete opening and closing procedures in accordance with the duty rota

This job description is not exhaustive, and you may be required to carry out other duties as needed. To always follow the practice code of conduct.

Personnel

• Maintain good professional relationships
• Take reasonable care of your own safety and that of others
• Co-operation with the practice to ensure team adherence to regulations and safety rules
• Offer innovative ways of working and opportunities to facilitate learning
• Maintain a caring environment through the support of colleagues
• Active involvement in staff meetings

Confidentiality

• Respect patient privacy and handle information confidentially
• Maintain confidentiality of information relating to patients, carers, colleagues and the practice

Health & Safety

Implement and lead on health promotions and infection control as defined in policy, including correct management of specimens, safe handling of sharps, and maintaining a clean and safe work environment. Undertake periodic infection control training (minimum annually) and safeguard and promote welfare of children.

Equality & Diversity

• Support equality, diversity and rights of patients, carers and colleagues
• Respect privacy, dignity and beliefs

Personal/Professional Development

• Participate in annual performance review and maintain records of personal/professional development
• Take responsibility for own development and performance

Quality

• Promote quality and risk awareness
• Assess own performance and accountability
• Contribute to team effectiveness and collaborate with other agencies to meet patient needs
• Manage time, workload and resources

Communication

• Communicate effectively with team members, patients and carers
• Provide alternative communication methods as needed

Service Implementation

• Apply practice policies and guidance
• Discuss policy impact with the team
• Participate in audits and support quality indicators

Person Specification - Health Care Assistant

Essential

• NVQ Level 2 or 3 in Health and Social Care (or equivalent)
• Evidence of recent and relevant healthcare training

Desirable

• Additional training in phlebotomy, ECGs, smoking cessation, wound care, or long-term condition support
• Immunisation and vaccination training (e.g. B12, flu)
• Basic Life Support (BLS) certification

Experience

Essential

• Recent experience in a general practice or primary care setting
• Experience carrying out basic clinical duties (blood pressure checks, phlebotomy, ECGs, health checks, etc.)

Desirable

• Experience supporting chronic disease management
• Experience assisting in minor surgery clinics
• Experience using EMIS Web or similar systems
• Experience of simple wound dressings

Skills & Abilities

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a multidisciplinary team
• Organised and able to manage time and workload effectively
• Competent IT skills (email, patient records, templates)
• Ability to work under pressure
• Adaptable and able to embrace change

Knowledge

• Enthusiastic, motivated, and flexible
• Friendly and approachable manner
• Committed to ongoing professional development
• Reliable and punctual

Disclosure and Barring Service Check: This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure to check for prior convictions. UK Registration: Applicants must have current UK professional registration.

Employer details

• Frome Valley Medical Centre, 2 Court Road, Frampton Cotterell, Bristol BS36 2DE

For more information see NHS Careers.