Price Adoption Coordinator

REXEL; Leeds; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading electrical wholesaler in the UK is seeking a candidate with strong attention to detail and customer-service experience for a key support role. Responsibilities include conducting product matching, maintaining benchmarking records, and assisting branches during pricing trials. Candidates should have excellent communication skills and familiarity with Excel. This position offers an inclusive work environment that values diverse perspectives.

Qualifications

• Strong attention to detail and good numeracy.
• Excellent verbal and written communication skills; comfortable engaging with colleagues at all levels.
• Proficient with Excel and able to follow structured matching rules.

Responsibilities

• Conduct product matching to benchmark SKUs against market equivalents.
• Maintain and update benchmarking records and flag anomalies for the Pricing team.
• Support branches during a pricing trial, answering queries and documenting issues.

Skills

Attention to detail

Verbal and written communication

Proficiency in Excel

Customer-service mindset

Interest in pricing or commercial analysis

Job description

Job Description

Role Responsibilities :

• Conduct product matching to benchmark SKUs against market equivalents using agreed criteria (specification, pack size, unit metrics).
• Maintain and update benchmarking records and flag anomalies for the Pricing team.
• Support branches during a pricing trial, answering queries, helping implement operational changes and documenting common issues and resolutions.
• Provide hands‑on demonstrations and one‑to‑one guidance to support rollout of the Pricing Portal; collect user feedback and report usability issues.
• Monitor trial performance and branch feedback, sharing insights to help refine pricing and rollout plans.
• Coach and train branch colleagues on new processes to ensure customers receive the correct price first time.
• Track adoption metrics and support basic troubleshooting for branch users.

Qualifications

We will be looking for you to have;

• Strong attention to detail and good numeracy.
• Excellent verbal and written communication skills; comfortable engaging with colleagues at all levels.
• Proficient with Excel and able to follow structured matching rules.
• Customer‑service mindset with experience in a branch or customer‑facing environment desirable.
• Interest or basic experience in pricing, commercial analysis or retail operations an advantage.
• Knowledge of electrical products beneficial but not essential.
• Quick learner with the ability to support others in using new systems.

Additional Information

At Rexel UK, we’re all about welcoming people from different backgrounds, experiences, and perspectives because we know that diversity drives fresh ideas and great results.

By coming together as one team, we’re building a high‑performance culture that not only drives success but also creates real value for our customers and communities.

Creating an environment where individuality is celebrated and creativity flourishes, we're making sure everyone feels supported and confident to be their best.