Prestige Service Advisor: Customer Care & Workshop Liaison

Sytner; Metropolitan Borough of Solihull; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading automotive dealership in the United Kingdom is seeking a motivated Service Advisor to join their team. You'll be the vital link between customers and the workshop, providing outstanding customer care and keeping customers updated on their vehicles. No previous experience is needed as training is provided, making this an ideal opportunity for those looking to start their career in customer service. This role offers a variety of benefits including enhanced holiday entitlement and career development opportunities.

Benefits

Enhanced Holiday Entitlement – 33 days inc. bank holidays

Industry-leading Maternity, Paternity and Adoption Pay

Career Development

Recognition of Long Service every 5 years

Discounted Car Schemes

High Street Discounts

Discounted Gym memberships

Cycle to work scheme

One day a year paid voluntary / community work

Qualifications

• No previous experience required; willingness to learn is essential.
• Strong customer service background preferred.
• Ability to build rapport with customers.

Responsibilities

• Provide outstanding customer care as a Service Advisor.
• Liaise with customers and workshop technicians.
• Keep customers informed about vehicle statuses.

Skills

Organisational skills

Attention to detail

Customer service experience

Tools

Kerridge

Job description

A leading automotive dealership in the United Kingdom is seeking a motivated Service Advisor to join their team. You'll be the vital link between customers and the workshop, providing outstanding customer care and keeping customers updated on their vehicles. No previous experience is needed as training is provided, making this an ideal opportunity for those looking to start their career in customer service. This role offers a variety of benefits including enhanced holiday entitlement and career development opportunities.