Prestige Service Advisor

ACS Automotive Recruitment; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading automotive recruitment agency seeks an experienced Service Advisor in Romford, Greater London. The role involves advising on technical queries, managing customer interactions, and booking vehicles for service. Candidates must have a strong background in busy dealerships, technical skills, and excellent communication abilities. Competitive salary up to £30,000 with OTE £35-40k. This is an exciting opportunity for someone passionate about the automotive industry.

Qualifications

• Experience as a Service Advisor in a high-pressure environment.
• Technical skills essential for advising on vehicle issues.
• Strong interpersonal and communication skills.

Responsibilities

• Advise on technical queries or issues.
• Handle customers professionally and courteously.
• Book vehicles for work to be done.
• Inform customers about vehicle progress.
• Cross-sell repairs and parts.
• Finalize invoices upon completion.

Skills

Proven experience in a busy dealership

Technical skills

Interpersonal skills

Organisational skills

Excellent communication skills

Job description

Prestige Service Advisor

Location: Romford

Salary: Up to £30,000 basic with £35-40k OTE

Employment type: Permanent/Full Time

Working hours: Monday to Friday (8am - 6pm) / 1 in 4 Saturdays

Our client, a prestige Motor Trade main dealer group in Romford, is searching for a skilled Service Advisor to join their dynamic team. They need someone who is experienced and ready to hit the ground running. If you're passionate about the automotive industry and have what it takes to thrive in a fast-paced environment, we want to hear from you today!

Duties & Responsibilities

• Advising on technical queries or issues.
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
• Booking vehicles into the department for work to be carried out.
• Informing customers of the progress of their vehicle.
• Cross selling customer repairs and parts.
• Finalising the invoice on completion of required work.

Your Background & Skill

• Proven experience working in a busy and demanding dealership, as a Service Advisor.
• Technical skills and experience are essential.
• Well-presented and have excellent interpersonal and organisational skills.
• Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
• Excellent communication skills.

For further details on this role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Automotive Recruitment Consultancy