Presentations Operator

Williams Lea; City Of London; Remote; GBP 36,000; Full time

Job summary

A leading provider of business-critical support services seeks a Presentations Associate to produce high-quality presentation materials for clients. The ideal candidate will manage every document's quality and timelines while working remotely. Responsibilities include document amendments, quality checks, and adherence to service standards, making strong communication and detail orientation crucial. A comprehensive benefits package is offered, including private medical insurance and holiday allowances.

Benefits

25 days holiday plus bank holidays

Private Medical Insurance

Cycle-to-work scheme

Discounted gym memberships

Qualifications

• Minimum (1) year presentations experience, preferably in a legal, banking or large corporate environment.
• Skilled in the use of MS Office software; strong keyboarding and typing skills.
• Good organizational skills and ability to meet deadlines.

Responsibilities

• Produce high-quality client-facing materials such as pitch books and reports.
• Ensure adherence to deadlines and quality checks before submission.
• Act in a professional manner when communicating with clients.

Skills

Ability to manage shifting priorities

Effective communication skills

Attention to detail

Self-motivated

Problem-solving skills

Education

High school diploma or equivalent

Tools

MS Office (Excel, PowerPoint)

Adobe PDF & Creative Suite

Job description

Presentations Associate

Salary: 36,000 per annum plus company benefits

Location: Fully remote

Contract: Full time permanent

Shifts: 37.5 hours per week worked Mon‑Fri 8am‑4pm with a 30‑minute unpaid break

Work model: Remote

Williams Lea seeks a Presentations Operator to join our team! Williams Lea is the leading global provider of skilled, technology‑enabled business‑critical support services with long‑term trusted relationships with blue‑chip clients across investment banks, law firms and professional services firms.

Purpose of Role

A Presentations Operator plays a key role in producing high‑quality client‑facing materials such as pitch books and reports in alignment with corporate branding and templates. Working closely with Workflow Coordinators the operator manages each document from intake to completion, ensuring accuracy, consistency and timely delivery under pressure. The role requires a consultative and professional approach to client communication, a strong sense of ownership over deliverables and the ability to manage shifting priorities and tight deadlines. By maintaining high standards and fostering strong working relationships with both clients and colleagues, the operator supports the seamless delivery of presentations that are critical to the bank’s business development and advisory functions.

Key Responsibilities

• Complete amendments to and create documents as requested by clients using the provided templates
• Take ownership for the quality of your work and the associated deadlines
• Use various applications for job‑related duties accurately and effectively
• Accurately estimate the production time and liaise with Workflow Coordinators to ensure deadline adherence
• Share knowledge and encourage a supportive team culture
• Take a pro‑active approach to attendance and time management
• Ensure adherence of objectives and contractual obligations (Service Level Agreements and Key Performance Indicators)
• Act in a professional and consultative manner to all clients
• Ensure a clear and comprehensive handover for any incoming staff

General Tasks

• Accurate and timely production of all presentation materials, including but not limited to creating pitch books and related documents, editing, and error‑correcting various document types to support the client’s brand; intake and workflow coordination functions as needed
• Ensure all work is quality‑checked before being returned to the client
• Ensure complete submission of work for random quality checks
• Adhere to department policies and procedures
• Report any issues to relevant parties

Key Competencies

• Experience working in a corporate culture
• Ability to work to tight deadlines while under pressure
• Must be able to work on their own initiative
• Self‑motivated, able to think on the spot
• Continual improvement mentality; open and receptive to feedback
• Strong service mentality; commitment to service excellence is essential
• Effective communication skills, both verbal and written
• Flexible attitude
• Quick learner able to pick up skills relevant to the service needs
• Determined to achieve results and prepared to put in extra effort when required
• Accountability for own results
• Advanced knowledge of Word, Excel and PowerPoint; working knowledge of graphics production and applications such as Photoshop, Illustrator and InDesign
• Exposure to a shift environment would be beneficial

Job Qualifications

• High school diploma or equivalent
• Minimum (1) year presentations experience, preferably in a legal, banking or large corporate environment
• Skilled in the use of MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills
• Familiar with other software programs for editing and/or creating documents; specifically Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
• Strong attention to detail; able to work on multiple projects simultaneously
• Ability to apply intermediate knowledge of appropriate grammar, spelling and composition to work requests
• Good organizational skills
• Must be able to meet deadlines and complete all projects in a timely manner
• Ability to handle sensitive and/or confidential documents and information
• Able to exercise good judgment to make decisions that conform to business needs and policy
• Good problem‑solving skills with the ability and understanding of when to elevate a problem to a supervisory level
• Ability to maintain professional composure when working with immediate deadlines
• Ability to work both independently and collaboratively as part of a team
• Ability to work in a fast‑paced environment
• Professional communication skills, both verbally and in writing
• Self‑motivated with a positive attitude
• Proven customer‑service skills to create, maintain and enhance customer relationships

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well‑being we offer a comprehensive benefits package including but not limited to:

• 25 days holiday plus bank holidays (pro‑rata for part‑time roles)
• Salary sacrifice schemes – retail vouchers, including the TechScheme for gadgets such as smart TVs, laptops, computers and household appliances
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle‑to‑work scheme
• Discounted gym memberships

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us (we do not accept applications to this email address).

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