Prescription Administrator

Penns Recruitment; Sutton Coldfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A medical recruitment agency is looking for a Prescription Administrator in Sutton Coldfield to join a busy GP Surgery team. The role involves processing repeat prescriptions, handling prescription queries, and maintaining records. Candidates must possess excellent communication skills, attention to detail, and the ability to work under pressure. The position requires flexibility in working hours, covering holidays and sick leave as necessary. This is a full-time role, working 30 hours per week.

Qualifications

• Excellent communication skills and a friendly telephone manner.
• Ability to work independently with high levels of concentration.
• Adhere to strict confidentiality.

Responsibilities

• Processing repeat prescriptions on a daily basis.
• Dealing with prescription queries.
• Validating a prescription request for a doctor's authorization.

Skills

Communication skills

Attention to detail

Ability to work under pressure

Medical Terminology knowledge

Computer literacy

Job description

Our medical client is looking to recruit a Prescription Administrator to join their team. Working in a busy GP Surgery setting in Sutton Coldfield, you will work 30 hours per week - 6 hours per day (Monday to Friday) covering one of the following 2 shift options :

Option 1 - Fortnightly Shift Pattern :

Week 1 : Monday - Friday 11 : 00-17 : 00 daily.

Week 2 : Monday - Friday 08 : 30-14 : 30 daily.

OR

Option 2 - Monday - Thursday 09 : 00-15 : 00, Friday - 11 : 00-17 : 00.

You will also need some flexibility to be able to cover Holiday / Sickness cover as required.

Main Duties

• Processing repeat prescriptions on a daily basis
• Dealing with prescription queries
• Validating a prescription request and preparing it for a doctor's authorisation
• Dealing with private medical examinations policies where required
• Maintaining computerised / manual records
• Telephone liaison with patients and other healthcare professionals
• Handling any payments and recording them
• Providing confidential and sympathetic reception services to patients and visitors
• Handling all administrative duties as required

Skills required

• Ability to work independently, with high levels of concentration, working at pace
• Must have excellent communication skills, a friendly telephone manner and committed to deliver a high standard of customer service to patients
• Adhere to the need for strict confidentiality
• Accuracy and attention to detail is a must
• Being able to remain calm under pressure
• Self motivated
• Medical Terminology knowledge (desirable)
• Knowledge of handling data (desirable)
• Computer literacy with excellent keyboard skills

If you think that you have what it takes to work in a busy, challenging and pressurised environment and like working within a team, then please send me your CV