Prescribing Clerk

NHS; South Weald; On-site; GBP 10,000 - 40,000; Part time

Job summary

A healthcare provider in South Weald is seeking a Patient Care Advisor to join their team. This role focuses on managing prescription requests and requires general practice experience and familiarity with Systmone software. The position is part-time, job sharing equivalent to full-time hours, providing essential support in medication management and patient care.

Qualifications

• Experience in a similar role expected.
• General practice experience essential.
• Use of Systmone software essential.

Responsibilities

• Review and action requests from patients, pharmacies and care homes.
• Check for due reviews and medication synchronisation.
• Flag anomalies or concerns to clinicians.
• Work closely with healthcare professionals to clarify medication queries.
• Ensure prescriptions align with current medication lists.
• Monitor for high-risk medications.
• Provide clear guidance on timelines and collection points.

Skills

General practice experience

Use of Systmone software

Job description

Job Summary We are looking for a hardworking, enthusiastic individual to join our team as a Patient Care Advisor (working as a prescription clerk). We are a surgery based in Warley, Essex with over 13,000 patients. We are looking for two part‑time job share people, equal to a full‑time equivalent. The practice is open 08:30–18:30 every day. General practice experience is essential. Use of Systmone software essential. A permanent contract is subject to a successful six‑month probationary period.

Responsibilities

• Review and action requests from patients, pharmacies and care homes.
• Check for due reviews, medication synchronisation and potential overuse.
• Flag anomalies or concerns to clinicians.
• Work closely with GPs, pharmacists and nurses to clarify medication queries.
• Escalate requests requiring clinical input or prescribing decisions.
• Ensure prescriptions align with current medication lists and formulary guidance.
• Monitor for high‑risk medications, interactions or contraindications.
• Support audits and medication reviews where needed.
• Respond to prescription‑related queries via phone, email or in person.
• Provide clear guidance on timelines, collection points and repeat processes.
• Use clinical system Systmone to record actions and update medication records.
• Maintain accurate logs of requests, issues and resolutions.
• Assist with prescription switches, formulary updates and cost‑effective prescribing initiatives.
• Adhere to GDPR, safeguarding and clinical governance standards.
• Handle sensitive information with discretion and professionalism.

Qualifications & Experience

• Experience in a similar role expected.
• General practice experience essential.
• Use of Systmone software essential.

Contract and Working Pattern

Permanent contract subject to a six‑month probation. Part‑time (job share equal to full‑time equivalent) working with the practice open 08:30–18:30 every day.

Location

Pastoral Way, Warley, Brentwood, CM14 5WF.

Employer

Beechwood Surgery. Website: https://www.beechwood-surgery.co.uk/

Additional Information

Date Posted: 30 October 2025. Reference Number: A0713-25-0002. Salary: Depending on experience.