Presales Consultant

Civica; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Pension contributions

Income protection

Life assurance

Critical illness cover

Private medical insurance

Health cash plan

Dental insurance

Affinity groups

Bounty bonus

Job summary

Civica is seeking a Presales Consultant to specialise in Housing & Property Management products, with strong Social Housing sector knowledge. You will demonstrate software, respond to bids, and partner with sales to tailor solutions for LG sector clients.

You will collaborate with technical and non-technical stakeholders, translating customer needs into compelling value propositions and ensuring compliance with tender requirements.

Qualifications

• Sector knowledge of the social housing industry, including challenges, regulatory requirements and pain points.
• Familiarity with software technologies used within social housing and/or property management, including automation tools, data security, and integration capabilities.
• Excellent written and verbal communication skills, with the ability to tailor content to different audiences, from technical experts to senior stakeholders.
• High attention to detail in bid writing, quality assurance, and ensuring compliance with RFI & tender requirements.
• Ability to provide engaging and consultative presales support to customers, translating value-based propositions for the LG division.
• Strong analytical abilities to interpret customer needs and recommend solutions that align with their strategic goals.

Responsibilities

• Demonstrate Civica Housing & Property Management products to clients and bids.
• Lead product demonstrations working closely with technical and non-technical stakeholders.
• Collaborate with sales teams to respond to RFIs and tender requirements.
• Translate customer needs into value-based solutions for the LG division.

Skills

Sector Knowledge

Technical Expertise

Communication Skills

Attention to Detail

Consultative Skills

Analytical Skills

Job description

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we’re at a pivotal point in our journey to realise that aspiration.

Why you will love this opportunity as a Presales Consultant at Civica

We’re seeking someone that has strong knowledge of the Social Housing sector. This role specialises in Civica Housing & Civica Property Management products, and you will act as the primary subject matter expert. This includes being responsible for demonstrating software and responding to bids to products to meet the unique needs of our customers, within the LG sector.

The Presales Consultant will support the sales teams by showcasing the specific features and benefits of our LG solutions, (Primarily Civica Housing & Property Management solutions), provide demonstrations working closely with technical and non-technical stakeholders.

Essential

• Sector Knowledge: strong understanding of the Social Hosing industry, including challenges, regulatory requirements and pain points unique to this sector.
• Technical Expertise: familiarity with using software technologies used within the social housing sector and/or property management, including automation tools, data security, and integration capabilities.
• Excellent Communication Skills: strong written and verbal communication skills, with the ability to tailor content to different audiences, from technical experts to senior stakeholders.
• Attention to Detail: High attention to detail in bid writing, quality assurance, and ensuring compliance with RFI & tender requirements.
• Consultative Skills: ability to provide engaging and consultative presales support to customers, with the ability to translate value-based propositions for the LG division.
• Analytical Skills: Strong analytical abilities, with the capacity to interpret customer needs and recommend solutions that align with their strategic goals.

Preferred

• Technical Expertise: familiarity with software demonstration or use of one or more Civica products.
• Sector Networks: Existing network within the Social Housing Sector and/or Property Management sector.
• Public Sector Familiarity: Knowledge of procurement frameworks (e.g., G-Cloud, CCS) and experience engaging with local government networks.
• Problem-Solving Mindset: Resourceful, proactive, and solution-oriented approach to meeting customer needs.
• Video Production: Familiar with the production of multimedia collateral, through recording or editing of video content.

Why You’ll Love Working with Us

As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.

We know that when our people are happy, they work better and have greater job satisfaction. Here’s what you can expect:

Time Off & Work-Life Balance

• 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days!
• Days of Difference – Up to 3 extra days off for volunteering.

Financial Well-being & Security

• Pension Contributions – 5% employer match to support your future.
• Income Protection – Up to 75% salary cover for long-term illness.
• Life Assurance – 4x salary tax-free lump sum.
• Critical Illness Cover – £25,000 lump sum (extendable to dependents).

Health & Perks

• Private Medical Insurance – Fast access to private healthcare.
• Health Cash Plan – Claim back physio, therapies & more.
• Dental Insurance – Cover for routine & emergency care.
• Affinity Groups – Join employee-led communities.
• Bounty Bonus – Refer a friend & get rewarded.

At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences.

We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission.

If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.