Premium Footwear Customer Experience Specialist

BIRKENSTOCK; Ellesmere Port; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global footwear brand is seeking a customer-oriented individual for a retail position in Ellesmere Port, UK. The successful candidate will ensure a successful customer experience, process transactions accurately, and maintain product displays. The role requires initial experience in high-quality retail, excellent English skills, and a positive personality that inspires customers and colleagues. Join a company that values dynamic work environments and offers excellent development opportunities.

Benefits

Dynamic work environment

Excellent development opportunities

Authentic corporate culture

Qualifications

• Initial professional experience in high-quality (shoe) retail.
• Very good English skills; other languages are an advantage.
• Ability to maintain a positive attitude in hectic situations.

Responsibilities

• Ensure a successful customer experience with personal service.
• Convey product value and quality as a brand ambassador.
• Process daily closings, exchanges, and refunds accurately.
• Maintain inviting product displays in accordance with guidelines.
• Carry out general storage tasks and replenish goods on the shop floor.

Skills

Customer service

Cash register operation

Team collaboration

Detail-oriented presentation

Job description

A global footwear brand is seeking a customer-oriented individual for a retail position in Ellesmere Port, UK. The successful candidate will ensure a successful customer experience, process transactions accurately, and maintain product displays. The role requires initial experience in high-quality retail, excellent English skills, and a positive personality that inspires customers and colleagues. Join a company that values dynamic work environments and offers excellent development opportunities.