Prehab Support Worker | University College London Hospitals NHS Foundation Trust

University College London Hospital; City Of London; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading healthcare institution in the City of London is seeking a motivated Prehab Support Worker to join their team. The role involves implementing treatment plans, running virtual exercise classes, and providing basic nutritional advice to improve patients' fitness for surgery. This position offers flexibility in hours and some remote work options after establishment in the role. Ideal candidates are enthusiastic about exercise, nutrition, and enhancing patient experiences.

Qualifications

• Experience in leading exercise classes.
• Ability to provide one-to-one exercise sessions.
• Passionate about exercise, nutrition, and patient experience.

Responsibilities

• Implement treatment plans from qualified staff.
• Run virtual group exercise classes.
• Conduct follow-up calls with patients.
• Document all patient contact in electronic health records.

Skills

Leading exercise classes

Providing one-to-one exercise training

Basic nutritional advice

Team collaboration

Job description

This is an exciting opportunity for an enthusiastic and motivated individual to join the UCLH Prehabilitation team. Our Prehab service started in 2021 and is run by a close team who are passionate about improving patients’ fitness for surgery. We now receive about 400-500 referrals per year. Our data shows that all patients have benefited from an improvement in fitness, fatigue and quality of life following completion of the prehab programme, optimising them for their surgery.

Due to the success of the service we have been awarded a Sustainability and Transformation Grant to recruit an additional Prehab Support Worker for 12-months to expand our service.

We are looking for an excellent team player who has experience leading exercise classes and providing one-to-one exercise training to join our team and help grow the service. The current team consists of Doctors, Physiotherapists, Dieticians and admin support. Patients can also be referred for pain management, psychology and smoking cessation as required.

The post holder will be responsible for providing virtual exercise classes, one-to-one exercise sessions, basic nutritional advice and some follow up phone calls. This role is ideal for someone who feels passionately about exercise, nutrition, wellbeing and patient experience. There is some flexibility in the hours and ability to work from home, once established in the role.

Responsibilities

• Implementation and progression of treatment plans delegated by qualified staff.
• Running of virtual group exercise classes.
• Complete follow up telephone calls with patients on the prehab pathway
• Completion of outcome measures
• Review patient goals and progress as appropriate.
• Explore potential barriers to engagement and elevate as appropriate to wider team
• Reinforce the physiotherapist's advice and patient education.
• Documentation of all patient contact in electronic health records system in accordance with the Trust and professional guidelines.
• Admin tasks to support the running of the service
• Data collection for service improvement and research
• To complete accurate nutritional screening with patients.
• To gather nutritional information from patients.
• To assess tolerance of ONS prescribed by the dietitian.
• To help dietitian to develop and deliver group education to patients.
• To provide basic nutritional advice to patients with support and supervision from dietitian

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

This advert closes on Sunday 26 Oct 2025