Pre Litigated File Handler - Industrial Disease (NIHL)

Davies; Bolton; On-site; GBP 23,000 - 25,000; Full time

Job summary

A leading legal services provider based in Bolton seeks a Pre Litigated File Handler to manage a caseload of up to 250 files, focusing on NIHL and HAVS claims. The ideal candidate should have strong MS Office skills, the ability to self-organize, and a GCSE in English and Math. This full-time role offers a salary in the range of £23,000 - £25,000 with various employee benefits and opportunities for professional development.

Benefits

Davies Incentive Plan

25 days holiday per year

Family Cover Private Medical Insurance

Simply Health Care Cash Plan

WeCare – 24/7 online GP

Death in Service

Critical Illness Cover

Pension Contribution

Employee Resource Groups

Employee Volunteering Programme

Cycle to Work Scheme

Tech Scheme

Season Ticket Loan

Gym Flex

Access to Online Discount Sites

Discounts at local retail outlets

Qualifications

• Desirable to have an understanding of file handling processes for disease claims.
• Technical knowledge of NIHL or HAVS claims is a plus.
• Basic understanding of the pre-litigation process for disease claims.

Responsibilities

• Maintain a caseload of approximately 250 files.
• Complete Tracker Strategy documents and initial file opening procedures.
• Conduct company and director searches.
• Chase necessary documents from solicitors and insurers.
• Ensure compliance with SRA Standards & Regulations.

Skills

Proficient in MS Office

Good listening and communication skills

Ability to self-organise and self-prioritise

Ability to work under pressure

Education

GCSE grade A-C in English and Math

Tools

Case/Claims Management system

Job description

Pre Litigated File Handler - Industrial Disease (NIHL)

Application Deadline: 31 January 2026

Department: Legal

Employment Type: Permanent - Full Time

Location: Bolton

Compensation: £23,000 - £25,000 / year

Description

The Pre-Litigated File Handler will run and maintain their own caseload of up to 250 pre-litigated files to conclusion or the point of litigation. These will consist of a mixed caseload between NIHL (Noise Induced Hearing Loss) claims as well as HAVS (Hand Arm Vibration Syndrome) claims.

The successful candidate will undertake a variety of tasks on pre-litigated files to ensure all Client KPI’s and SLA’s are met. This role would be ideal for a candidate who is looking for experience running their own caseload.

Key Responsibilities

• Maintain a caseload of approximately 250 files
• Completion of Tracker Strategy document
• Sending out Initial Letters and completing initial file opening procedures upon receipt of new files.
• Companies Searches and ELTO Searchs
• Director searches and letters
• Instructions to investigators
• Telephone/email chasers to claimant solicitors, insurance companies and brokers for HMRC Schedule, medical evidence, mandates and updates.
• General admin including diarising dates for Protocol expiry
• Escalation of files to Team Leader for review when key milestones triggered
• Updating database on Tracker
• Policy queries to client for insured
• Requesting documents from Insurer
• Request and review OH & Personnel records from insured
• Review medical, engineering evidence and witness evidence.
• File Closure.
• Notifying brokers and co-defendants of closure
• General admin - diary dates
• Undertake ad hoc duties to support the team as required
• To ensure compliance with the SRA Standards & Regulations
• Adhere to the Keoghs Value

Skills, Knowledge & Expertise

The successful applicant should have the following skills:

Desirable:

• Awareness and understanding of file handing processes for disease claims.
• Technical knowledge of NIHL &/or HAVS claims.
• Basic understanding of all stages of the pre litigation process for disease claims

Essential:

• Proficient in MS Office (word and excel in particular) and experience of using a Case/Claims Management system.
• Ability to use own initiative, self-organise and self-prioritise
• Good listening and communication skills
• Ability to self-organise and self-prioritise
• Ability to work under pressure and to target
• GCSE grade A-C in English and Math

Job Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Family Cover Private Medical Insurance (Bupa) - will automatically be at single cover level but can opt into family option within first month of joining.
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death in Service
• Critical Illness Cover
• PHI/Income Protection (Private health insurance)
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

* after successfully completing probation