Prcatice Manager

Bupa Dental Care; Dingwall; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

CPD opportunities

Management Academy training

Wagestream

Training and progression

Employee discounts

Job summary

Bupa Dental Care in Dingwall, Scotland is seeking an experienced Practice Manager to lead our NHS and private dental service. This full-time role involves overseeing day-to-day operations, financial performance and driving commercial opportunities.

You will manage a team of 7–15, recruit staff, ensure CQC compliance, and develop strategies to grow patient numbers. We offer extensive CPD, employee benefits, and a supportive, growth-focused environment.

Qualifications

• Experience managing a dental practice or healthcare facility.
• Proven ability to meet income targets and manage staff.
• Strong leadership and communication skills.
• Familiarity with CQC guidelines and regulatory compliance.
• Experience recruiting and developing teams.
• Proficiency with standard software and email/phone/online meetings.
• Dental sector experience not strictly required; open to diverse backgrounds.

Responsibilities

• Deliver industry-leading patient care at the practice.
• Review, monitor and plan to achieve income targets (recruitment, diary management, recalls, treatment plans).
• Lead and engage a team of 7–15 colleagues.
• Collaborate to drive business priorities.
• Marketing to grow patient numbers.
• Ensure CQC and regulatory guidelines as the CQC registered manager.
• Recruitment and selection for all staff.
• Utilise Bupa products and services to maximise revenue.
• Use computer software and communication tools (email, phone, Teams).
• Dental experience not required; candidates from other sectors welcomed.

Skills

Patient care

Income targets

Team leadership

Business development

CQC compliance

Recruitment

Revenue maximisation

IT literacy

Email/Phone/Teams

Healthcare management

Tools

Microsoft Teams

Job description

Practice Manager at Bupa Dental Dingwall, Scotland

Full Time 40 Hours per Week Monday to Friday

Lead, Inspire & Grow

Are you an experienced Practice Manager looking for your next exciting challenge? Do you have a passion for delivering exceptional patient care while driving commercial success?

We are looking for an ambitious, people-focused Dental Practice Manager / Commercial Manager to lead our thriving practice in Dingwall, Scotland. This is a fantastic opportunity to join an established team where you'll play a key role in the operational, financial, and commercial performance of the practice.

About the Practice

Located in the heart of Dingwall, our modern and welcoming dental practice offers a comprehensive range of NHS and private dental treatments. We are proud of our reputation for providing outstanding patient care and creating a positive, supportive environment for both patients and colleagues.

With a dedicated team of clinicians, nurses, and support staff, we are focused on delivering excellent patient experiences while continuing to grow our private services and commercial opportunities.

At Bupa Dental Care, we put customers at the heart of what we do and strive to create an environment where everyone feels empowered and valued. Our team of brilliant and talented experts work collaboratively to provide the best possible care for our patients.

Practice Managers are the backbone of any successful practice, and ours are no exception. With the autonomy to run the practice day-to-day and the power to plan for a successful future, our Practice Managers are at the heart of everything we do. If you're looking for a new challenge and want to build a career with us at Bupa Dental Care,

Practice Manager responsibilities and skills:

• Delivering industry leading patient care in your practice
• Review, monitor and plan to ensure delivery of income targets of the practice (including recruitment, marketing, diary book management, patient recalls, take up and treatment plans)
• Ability to motivate, lead and engage a team of 7-15 colleagues
• Collaborating and influencing conversations to drive forward business priorities
• Proactively marketing your practice to drive patient numbers
• Ensuring the practice meets CQC and legislative guidelines as the CQC registered manager - find out more information here
• Effectively manage the recruitment & selection for all practice staff
• Utilising Bupa products and services to maximise revenue
• Confidence in using computer software's and communication via emails/telephone/Microsoft teams
• Previous dental experience desirable but we also welcome applications from successful managers from other business settings

Your benefits:

We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:

Choose between the Health Trust or MyHealthcare.

• Health Trust is our bespoke employee private healthcare plan, providing healthcare cover with no medical underwriting for colleagues and their families.
• MyHealthcare is made up of the MyHealthcare Primary Care Service (access to remote GP and nurse services, physiotherapy, and mental health support) and the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350. MyHealthcare is provided free of charge with no tax cost.

Additional benefits:

• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
• Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa's own wellbeing programme.
• Discounted dental insurance which can be extended to immediate family members.
• Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa's Menopause Plan.
• Wagestream – Access your income before payday, if and when you need it.
• You're supported from day one to learn, develop and progress. Not only are your training costs covered, but we also encourage additional development through CPD courses and the Operational Management Academy.
• And many more, just ask.

If you or someone you know would be interested in working with a dynamic and expanding healthcare business as a Practice Manager, with lots of support on offer, great benefits and friendly teams, we would love to hear from you!

To find out more about working with us, find us on LinkedIn, Facebook and Instagram

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

Bupa Dental Care is an equal opportunities employer