Practice Pharmacy Technician

Birtley Medical Group; Chester-le-Street; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare provider in the UK is seeking an enthusiastic pharmacy technician to join their team. You will support the clinical pharmacist and contribute to delivering safe and effective medication management services. The ideal candidate will have a strong background in pharmacy services, excellent communication skills, and the ability to work within a multi-disciplinary team. This role offers an opportunity to make a meaningful impact in patient care.

Qualifications

• Must have NVQ3 in Pharmacy services or equivalent.
• Registered as a Pharmacy Technician with the General Pharmaceutical Council.
• Experience in NHS Primary Care is necessary.

Responsibilities

• Support the Practice Based Clinical Pharmacist.
• Undertake medicines reconciliation as per protocols.
• Provide medication review services to patients.
• Assist in managing prescribing budgets.

Skills

Understanding of prescribing and Medicines Management issues

Good verbal and written communication

Ability to work as part of an integrated multi-skilled team

Good interpersonal skills

Excellent attention to detail

Education

NVQ3 Pharmacy services (or equivalent)

Registration as a Pharmacy Technician with the General Pharmaceutical Council

Tools

EMIS clinical system

Microsoft Office software

Job description

Birtley Medical Group are looking to expand their pharmacyteam, to deliver excellent pharmacy-led services to our population. We arelooking for a highly motivated, enthusiastic pharmacy technician to join ourestablished team, to work alongside and provide complementary skills to ourexisting clinical teams, whilst building strong effective working relationshipsto improve care and services to our patients.

Main duties of the job

To support the Practice Based Clinical Pharmacist toensure the delivery of safe, effective and efficient systems for repeat prescribing, medicinesoptimisation, reducing medicines waste and maximising patient outcomes.

About us

Birtley Medical Group is a busy medical practice with a practice population of approximately 16,000 patients.

We are committed to providing patients with the highest possible quality care. We provide modern healthcare facilities with a focus on continually improving the health of our local residents. We have a dedicated and professional team who are here to listen and provide patient centred care.

Our values are centred on three key themes of compassion, competence and community.

Job responsibilities

To undertake medicines reconciliation in accordancewith practice protocols and to update patients medical records / prescribingaccordingly.

To support the achievement of the practicesprescribing Quality and Outcomes Framework targets, local prescribing and practiceengagement schemes and medication aspects of Local Enhanced Services.

Working with the Pharmacy Team to contribute to thereview and development of repeat prescribing protocols / StandardOperating Procedures to improve the efficiency and effectiveness of repeatprescribing systems.

To provide advice to GPs, staff and patients in changesto prescribing to support the improvement of prescribing safety, quality and costeffectiveness.

To participate in medication audits.

To assist in the appropriate monitoring and managementof prescribing the budgets and to liaise with the medicines management team at theICB.

To prepare evidence based resources and information tosupport the implementation of rational cost-effective prescribing.

To support the Practice Based Clinical Pharmacist toprovide medication reviews, patient information leaflets, medicine awareness; and toundertake community visits as appropriate.

To take a proactive approach to the safe handling ofprescriptions, including assessment of risk and making recommendations forimprovement.

To respond to medication queries from patients andstaff in a professional manner referring to the appropriate GP in accordance withpractice protocols.

To advise on the sourcing and safe management ofmedicines as appropriate.

To assist in the submission of claims for personallyadministered drugs as required.

To assist in the appropriate monitoring of highrisk medication, including quality assurance audits, and quality improvementprogrammes where needed.

Support the practice in reviewing andimplementing MHRA/CAS safety alerts.

Responsibility for administration

Other duties and responsibilities to be undertaken mayinclude any or all the items in the following list:

Taking messages and passing on information asappropriate.

Computer data entry/data allocation and collation,processing and recording information in accordance with practice procedures.

Initiating contact with and responding to requests frompatients, other team members and associated healthcare professionals and providers.

Helping to keep all practice areas tidy and free fromobstructions and.

Helping to maintain a positive, patient focusedculture.

Helping to maintain a positive, supportive cultureacross the whole of the practice team.

Any other duties commensurate with this position.

Duties will vary from time to time under the direction ofthe Partners / Practice Manager dependent on current and evolving practice workload andstaffing levels.

To provide medication review services to patients viaclinics in the practice, domiciliary visits and in residential and nursing homes, and todeliver pharmaceutical care plans that maximise cost-effective prescribing and improve thequality of patient care.

To present at patient group meetings or otherappropriate events to give advice on the appropriate use of medicines.

To produce patient information leaflets and posters andrun medicine awareness projects throughout the year.

Assist Partners with the appropriate monitoring andmanagement of their prescribing budgets.

To prepare evidence based resources and information tosupport the medicine management team and all other relevant healthprofessionals in the implementation of rational cost-effective prescribing.

To help plan, develop and support the introduction ofnew working processes within the practice to optimise the quality of prescribing.

Communication

The post-holder should recognise the importance ofeffective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods ofcommunication and respond accordingly.

Confidentiality

While seeking treatment, patients entrust us with, orallow us to gather, sensitive information in relation to their health and othermatters. They do so in confidence and have the right to expect that staff will respect theirprivacy and act appropriately.

In the performance of the duties outlined in this jobdescription, the post-holder may have access to confidential information relating topatients and their carers, practice staff and other healthcare workers. They may also haveaccess to information relating to the practice as a business organisation. All suchinformation from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues,other healthcare workers or the business of the practice may only be divulged toauthorised persons in accordance with the practice policies and procedures related toconfidentiality and the protection of personal and sensitive data.

Person Specification

Experience

• Understanding of prescribing and Medicines Management issues
• Understanding of working effectively within multidisciplinary groups
• NHS Primary Care
• EMIS clinical system.
• Microsoft Office software.
• Dealing with the public/patients

Qualities/Attributes

• An understanding, acceptance and adherence to the need for strict confidentiality.
• Ability to use own judgement, resourcefulness and common sense.
• Ability to work as part of an integrated multi-skilled team.
• Pleasant and articulate.
• Able to work under pressure.
• Able to work in a changing environment.
• Able to use own initiative.
• Ability to self-motivate, organise and prioritise own workload.

Knowledge/Skills

• Good verbal and written communication
• Motivated and enthusiastic
• Able to respond to change and apply new developments without difficulty.
• Demonstrates resilience and an ability to cope under pressure commensurate with the responsibilities of the post.
• Good interpersonal skills, ability to make effective relationships with others.
• Excellent attention to detail
• Advanced numeracy skills.
• Excellent keyboard and computer skills.

Qualifications

• NVQ3 Pharmacy services (or equivalent)
• Registration as a Pharmacy Technician with the General Pharmaceutical Council
• Evidence of CPD.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.