Practice Operations Leader – Primary Care Network

NHS; Leighton Buzzard; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local healthcare organization in Leighton Buzzard is seeking a Practice Manager to provide day-to-day leadership for non-clinical staff. The role involves overseeing practice operations, managing finances in collaboration with the GP Partner, and ensuring compliance with healthcare regulations. The ideal candidate will have proven management experience, strong people management skills, and be IT proficient. They should be comfortable working in a dynamic healthcare environment and enhancing service delivery while supporting a positive culture.

Qualifications

• Proven management experience in a complex service environment.
• Strong people management skills with experience in leading teams.
• Good understanding of HR processes and employment best practices.
• Confident financial and business management skills.
• Excellent communication and interpersonal skills.
• Highly organized, able to prioritize and work under pressure.
• Confident IT user with experience in relevant technologies.
• Previous experience in a GP practice or primary care environment.
• Knowledge of GP contracts and clinical governance frameworks.

Responsibilities

• Provide day‑to‑day leadership and line management for non‑clinical staff.
• Oversee practice operations including reception and administration.
• Lead HR processes including recruitment and employee relations.
• Manage practice finances in conjunction with the GP Partner.
• Ensure compliance with CQC and other statutory requirements.
• Support GP Partner in delivering quality services.
• Collaborate with PCN and system partners, representing the practice.
• Lead on practice policies and continuous improvement initiatives.
• Oversee IT systems and digital tools within the practice.

Skills

Management experience in complex service environment

People management

Financial and business management

Communication skills

IT proficiency (EMIS, Accurx, MS Office)

Education

Management/leadership qualification (e.g. AMSPAR, ILM)

Tools

EMIS

Accurx

MS Office

Job description

A local healthcare organization in Leighton Buzzard is seeking a Practice Manager to provide day-to-day leadership for non-clinical staff. The role involves overseeing practice operations, managing finances in collaboration with the GP Partner, and ensuring compliance with healthcare regulations. The ideal candidate will have proven management experience, strong people management skills, and be IT proficient. They should be comfortable working in a dynamic healthcare environment and enhancing service delivery while supporting a positive culture.