Practice Manager - Buxton Medical Practice

NHS; Buxton; On-site; GBP 37,000 - 45,000; Part time

Job summary

A healthcare organization in Buxton is seeking an experienced Practice Manager to oversee operations, lead a team, and ensure compliance with NHS standards. The role offers a salary between £37,338 and £44,962 per year and promotes an inclusive culture while delivering exceptional patient care.

Benefits

Generous Annual Leave: 25 days + 8 bank holidays

Health Cash Plan

NHS Pension Scheme

Car Lease Scheme

Cycle to Work Scheme

Employee Assistance Programme

Birthday Leave Guarantee

Free Parking

Qualifications

• Significant experience in a similar senior management role within a GP surgery or healthcare setting.
• In-depth understanding of NHS structures, primary care operations, and PCNs.
• Strong knowledge of QOF and NHS contract requirements.

Responsibilities

• Oversee day-to-day operations of the practice to ensure smooth service delivery.
• Lead a team of administrative staff, fostering a positive culture and high performance.
• Manage finances, budgets, and NHS claims, including QOF.

Skills

Leadership

Communication

Financial acumen

Time management

Education

GCSE Grades 4 and above in English and Maths

Tools

Microsoft Office

Clinical systems

Job description

Job Summary

Are you an experienced and inspiring healthcare leader with a passion for operational excellence? DHU Healthcare is looking for a driven and dynamic Practice Manager to join our Primary Care team at Buxton Medical Practice, where you’ll play a pivotal role in shaping service delivery and supporting exceptional patient care.

Benefits

• Generous Annual Leave: 25 days + 8 bank holidays (increasing with service)
• Health Cash Plan: Free Level 1 cover after six months includes dental, optical, therapies, and 24/7 GP access for you and your family
• NHS Pension Scheme: Continue your contributions and retain NHS benefits
• Car Lease Scheme: Hybrid and electric vehicles available through NHS Fleet Solutions
• Cycle to Work Scheme: In partnership with Halfords
• Employee Assistance Programme & Wellbeing Hub: Including shopping discounts and mental health support
• Birthday Leave Guarantee: Take your birthday off or use the day another time
• Free Parking: Available at most of our locations
• Supportive, Inclusive Culture: We champion diversity, equity, and professional development

Responsibilities

• Oversee day-to-day operations of the practice to ensure smooth, efficient, and safe service delivery
• Lead a team of administrative staff, fostering a positive culture and high levels of performance
• Ensure compliance with NHS regulations, CQC standards, GDPR, safeguarding, and health & safety requirements
• Manage finances, budgets, and NHS claims, including QOF and Enhanced Services
• Work closely with DHU leadership and PCN partners to deliver innovative care models
• Support digital transformation and continuous quality improvement initiatives
• Maintain robust governance systems and patient engagement through PPGs and feedback channels
• Coordinate training, appraisals, and HR processes in collaboration with internal teams

About Us

At DHU Healthcare, we are committed to our values: Compassion, Accomplishment, Respect, and Encouragement. We foster a culture of collaboration and inclusion where every team member’s contribution is valued.

We’re proud to be a Forces‑Friendly Employer and welcome applications from Veterans, Reservists, and military families.

Ready to Lead with Impact? Apply now to take your career to the next level while making a difference in your community.

Need a different way to apply? We’re here to help – just email us at [e-mail]

Job Details

• Date posted: 13 November 2025
• Pay scheme: Other
• Salary: £37,338 to £44,962 a year pro‑ra   in basis – depending on experience
• Contract: Permanent
• Working pattern: Part‑time
• Reference number: M0051-25-0084
• Job location: Buxton Medical Practice, 2 Temple Road, Buxton, Derbyshire, SK17 9BZ

Key Areas of Responsibility & Accountability

• Practice Operations
  • Oversee smooth, efficient, and safe running of the practice, ensuring effective written procedures
  • Implement and monitor clinical and administrative rotas, identifying potential problems and efficient use of time
  • Collaborate with DHU primary care and corporate teams to implement and maintain systems and processes that enhance service delivery and patient experience
  • Manage premises, including IT systems, liaising with DHU Estates and procurement team to manage suppliers and contracts
  • Ensure robust business continuity and disaster recovery plans
  • Monitor equipment, report operating problems, and manage maintenance schedules
• Team Leadership & HR
  • Line‑manage all administrative and support staff, fostering a culture of accountability and teamwork
  • Recruit, onboard, train, appraise, and manage staff wellbeing in partnership with DHU Talent and Acquisition colleagues and Primary Care senior leaders
  • Support induction of new colleagues, including GP locums
  • Monitor mandatory training, ensuring compliance through training plans, reminders and escalation where rates are below target
  • Ensure effective absence management in collaboration with clinical leads
  • Ensure up‑to‑date HR policies and legal compliance
• Finance & Budgeting
  • Monitor budgets in collaboration with DHU finance team and senior managers
  • Monitor and submit NHS claims, including QOF, Enhanced Services, and other funding streams
• Compliance & Governance
  • Maintain regulatory compliance with CQC standards, GDPR, Health & Safety, and safeguarding requirements
  • Lead on risk assessments, policies, and incident reporting
  • Ensure medical records management and coding integrity, including registration process, summarizing and DSARs
  • Manage the local PPG meetings
  • Ensure patient feedback is managed effectively and used to improve service
• Strategic Development
  • Support delivery of DHU’s long‑term plan and Primary Care business strategy
  • Provide performance metrics for senior leadership review and monitoring
  • Champion digital transformation and service innovation
• PCN & External Liaison
  • Act as contact for the Primary Care Network; attend PCN meetings as required
  • Coordinate delivery of PCN initiatives (e.g., ARRS roles, shared clinics, care navigation)
  • Ensure accurate reporting and timely submission of PCN‑related data and performance returns
• QOF & Claims Management
  • Provide accurate and timely completion of QOF targets and submissions with Head of Primary Care
  • Work with clinicians and admin staff to maintain coding accuracy and exception reporting
  • Identify and implement strategies to optimise QOF achievement and maximise income
  • Optimise and monitor Enhanced Services and other commissioned activity for performance and claims

Values, Behaviours and Principles

• Compassionate – we show kindness, consideration and understanding in everything we do and demonstrate our caring nature to our patients, people and communities
• Accomplished – we are available day and night to respond, adaptable, professional NHS partner, providing the best advice, care and treatment for every individual
• Respectful – we recognise the value that individual and team difference bring, welcoming views, listening, being honest, and learning from others’ experiences
• Encouraging – we believe everyone matters, so we inspire confidence, promote speaking up, foster career‑long learning and development, and support improvement ideas

Health & Safety

The post holder is required to take responsibility for their own personal safety and that of others who may be affected by their acts or omissions at work. The post holder is required to comply with DHU Health Care CICs Health & Safety Policy and procedures.

Infection Prevention & Control

Infection Prevention & Control is pivotal in ensuring a safe & clean environment for both patients and staff. IP&C is everyone’s responsibility and strict adherence to the IP&C policy is expected of all employees of the organisation.

Safeguarding

DHU Health Care is committed to safeguarding and promoting the welfare of Adults, Children and Young People and expects all staff and volunteers to share this commitment.

Diversity

At DHU Healthcare, we take pride in reflecting the rich diversity of our communities and fostering an environment where every person is valued, respected, and empowered to bring their authentic selves to work, free from discrimination or bias. To read more about our Equity, Diversity, Inclusion & Belonging pledge and see the progress we have made, visit our website.

Person Specification: Experience (Essential)

• Significant experience in a similar senior management role within a GP surgery or healthcare setting
• In‑depth understanding of NHS structures, primary care operations, and PCNs
• Strong knowledge of QOF and NHS contract requirements
• Excellent interpersonal, communication, and leadership skills
• Financial acumen with proven experience in budgeting, and claims management
• Proficient in clinical systems, Microsoft Office, and practice management software
• Excellent time management
• Experience managing CQC inspections and leading quality improvement projects
• Familiarity with ARRS roles, IIF targets, and other NHS initiatives

Person Specification: Desirable

• AMSPAR, ILM, or equivalent leadership/management qualification

Qualifications (Essential)

• GCSE Grades 4 and above in English and Maths

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Details

DHU Healthcare, Buxton Medical Practice, 2 Temple Road, Buxton, Derbyshire, SK17 9BZ

Website: http://www.dhuhealthcare.com/