Practice Manager

NHS; Kings Langley; On-site; GBP 45,000 - 60,000; Full time

Job summary

A community-focused healthcare provider in Kings Langley is seeking a capable Practice Manager to lead operations after the current holder's departure. This role involves HR management, ensuring CQC compliance, and operational oversight across two sites. The ideal candidate will have a strong management background, excellent communication skills, and a team-oriented approach to leadership. A supportive environment is provided with competitive salary based on experience.

Benefits

Competitive salary dependent on experience

Supportive partnership

Positive working environment

Responsibilities

• Provide operational leadership across both sites.
• Manage HR, staff oversight, and recruitment.
• Ensure CQC compliance and oversight.
• Oversee policy management and staffing appraisals.
• Coordinate complaints and significant events.

Skills

Proven management experience

Strong organisational skills

Leadership skills

Communication skills

Confidence managing HR issues

Ability to work independently

Team-oriented approach

Education

GCSE passes in English & mathematics

Job description

We are seeking an experienced and capable Practice Manager to provide operational leadership following the departure of our current postholder. The successful candidate will work closely with our Deputy Practice Manager and Operations Manager to ensure the smooth running of day-to-day services and the continued development of the practice.

Main duties of the job

We Are Looking For

• Proven management experience - primary care or similar environment desirable
• Strong organisational, leadership and communication skills
• Confidence managing HR and operational issues
• Understanding of NHS regulatory frameworks
• Ability to prioritise, work independently and lead change constructively
• A team-oriented approach, working effectively with colleagues at all levels

About us

About Kings Langley Surgery

Kings Langley Surgery is a long-established, partner-led GP practice serving approximately 15,000 patients across two sites, with Longmeadow Surgery being our branch practice in Bovingdon. We pride ourselves on being a supportive, collaborative and dedicated team, and we are looking for someone who will work well within that culture.

Job responsibilities

• Operational leadership across both sites
• HR management, staffing oversight and recruitment
• Induction, training records and appraisals
• Supporting CQC compliance and governance - we have a CQC lead in post
• Policy management, audits and regulatory documentation
• NHS contract and regulatory requirements
• Complaints and significant event coordination
• Premises and IT systems oversight
• Service improvement and workflow development
• Line management of administrative teams
• Representing the practice at locality and PCN operational meetings as required

Person Specification

Qualifications

• GCSE passes in English & mathematics

What We Offer

• Competitive salary dependent on experience
• Supportive partnership and established management team
• A positive working environment within a respected, community-focused practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.