Practice Manager

Smile Together; Falmouth; On-site; GBP 35,000 - 45,000; Full time

Job summary

A dynamic dental practice in Cornwall seeks a motivated Practice Manager to oversee operations and lead engaged teams. In this role, you will ensure a gold-standard patient experience, champion compliance and safety, and support team development. You will be part of an employee-owned social enterprise committed to community health and sustainability. Ideal candidates will demonstrate leadership skills and have the necessary qualifications to manage dental practices in the UK.

Benefits

Paid professional development

Occupational pension scheme

27 days annual leave plus bank holidays

Birthday off

Community involvement projects

Qualifications

• Experience managing dental practices with a focus on patient care and operational efficiency.
• Ability to demonstrate clear leadership and embed a culture of excellence.
• Registration with the GDC is required without conditions.

Responsibilities

• Oversee daily practice operations and drive high-performing teams.
• Champion safety, compliance, and quality across clinical areas.
• Assist in the development of services and operational growth.

Skills

Leadership

Team Development

Patient-Centered Care

Job description

Role Overview

You will oversee day‑to‑day practice operations, drive high-performing, engaged teams, and ensure a gold‑standard patient experience. You will champion safety, compliance, and quality across clinical and operational areas, while supporting service growth, operational efficiency, and continuous improvement. Acting as the CQC Registered Manager for your sites, you will provide clear leadership, develop team development, and embed a culture of excellence and patient‑centred care.

Employer Overview

Smile Together is growing our clinical team and developing services across Cornwall. As an employee‑owned social enterprise, we reinvest profits to improve oral health and deliver meaningful community impact. We are seeking dynamic Practice Managers to lead motivated dental teams delivering a diverse range of services from routine NHS and private dentistry to orthodontics, special care, minor oral surgery, and unscheduled care.

We are committed to doing business differently for the benefit of our people, the communities we serve, and our planet. From reducing our environmental toothprint with sustainable practices, to playing an active role in improving oral health across Cornwall and the Isles of Scilly, our mission goes beyond dentistry: we change lives and welcome you to be part of that.

What Makes Us Unique?

• Employee‑Owned: Become a co‑owner, shaping the future of Smile Together.
• B Corp Certified: We use business as a force for good, socially, environmentally and ethically.
• Community Focused: We work to improve the health and wellbeing of Cornwall’s residents, with special attention to vulnerable and underserved communities.
• Living Wage Employer: We’re proud to be part of over 16,000 UK employers leading the way on decent pay for our employees.

Benefits

Our benefits include:

• Smile Together Training Academy: access to a paid subscription to Agilio for continuous professional development, mentorship opportunities, and unique chances to work across Cornwall, including in our Mobile Dental Unit.
• Paid Indemnity & GDC Registration: covered so you can focus on your career.
• Workforce Benefits Package: occupational pension scheme, 27 days paid annual leave plus bank holidays (prorated), national living wage employer, and an extra paid day off to celebrate your birthday.
• Unique Employee Ownership Benefits: Shareholder opportunities, community involvement projects (e.g., coastal outreach, Health for Homeless Cornwall), and half‑day paid volunteer time.

Health and Wellbeing

• Comprehensive Wellbeing Support: Through our Health Assured Programme, you’ll have access to tools for mental and physical health, including 24‑hour helplines, structured therapy, and more.
• Conditions apply.

You will need to be able to demonstrate that you have the right to work in the UK, as we do not offer sponsorship, and that you are able to commute to the place of work. GDC registration is required without conditions.