Practice Manager

Creature Comforts; City Of London; On-site; GBP 35,000 - 50,000; Full time

Job summary

A veterinary clinic in London is seeking an experienced Practice Manager to lead operations and a dedicated veterinary team. Responsibilities include overseeing daily tasks, managing staff, and ensuring compliance with regulations. The ideal candidate will have proven experience, strong leadership skills, and excellent communication abilities. Benefits include 25 days annual leave, a pension scheme, and a supportive work culture.

Benefits

25 days annual leave, plus your birthday off

Salary sacrifice pension scheme

Regular company social events

Qualifications

• Proven experience in a Practice Manager role within a veterinary setting.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee the daily operations of the veterinary clinic.
• Manage and support clinical and administrative staff.
• Ensure compliance with all veterinary regulations and standards.
• Monitor financial performance and manage budgets.

Skills

Experience in a Practice Manager role within a veterinary setting

Leadership and team management skills

Communication and interpersonal abilities

Proficiency in veterinary practice management software

Problem-solving skills

Job description

Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service at our soon to be brand new Clapham clinic!

As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care.

Job requirements

• Proven experience in a Practice Manager role within a veterinary setting
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Proficiency in using veterinary practice management software
• Ability to handle multiple tasks and prioritise effectively
• Strong problem-solving skills and attention to detail
• Commitment to delivering high-quality care and customer service

Job responsibilities

• Oversee the daily operations of the veterinary clinic
• Manage and support clinical and administrative staff
• Ensure compliance with all veterinary regulations and standards
• Implement and maintain efficient workflows and procedures
• Monitor financial performance and manage budgets
• Coordinate with veterinary professionals to optimise patient care
• Handle client inquiries, complaints, and feedback
• Maintain inventory and order supplies as needed
• Foster a positive and collaborative work environment

Job benefits

• Working in a beautiful clinic, alongside highly skilled veterinary professionals
• Being part of a people (and animal)-first culture
• 25 days annual leave, plus your birthday off
• Salary sacrifice pension scheme provided by Nest
• World class team, with room to grow and learn
• Regular company social events
• A secure, well-funded, growing business.